Recall 25V631000: 2019–2025 New Flyer XE35, 2021–2025 New Flyer XE40, 2021–2025 New Flyer XE60
Updated from NHTSA data · How we count
Park outside: NHTSA and the manufacturer advise owners to park these vehicles outside and away from structures until the remedy is completed.
- Report date
- Sep 19, 2025
- Vehicles affected
- 655
- Models
- 3
- Initiated by
- ODI
The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
The risk
A short circuit in a high voltage battery increases the risk of a fire.
The fix
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Affected vehicles
- 2019 New Flyer XE35
- 2021 New Flyer XE35
- 2022 New Flyer XE35
- 2023 New Flyer XE35
- 2024 New Flyer XE35
- 2025 New Flyer XE35
- 2021 New Flyer XE40
- 2022 New Flyer XE40
- 2023 New Flyer XE40
- 2024 New Flyer XE40
- 2025 New Flyer XE40
- 2021 New Flyer XE60
- 2022 New Flyer XE60
- 2023 New Flyer XE60
- 2024 New Flyer XE60
- 2025 New Flyer XE60
Details
- NHTSA campaign
- 25V631000
- Manufacturer
- New Flyer of America, Inc.
- Owner letters
- Mar 24, 2026
- Components
- Electrical system:propulsion system:traction battery (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology