Recall 25V691000: 2025 Ford Explorer Hybrid, 2024–2026 Lincoln Nautilus Hybrid
Updated from NHTSA data · How we count
- Report date
- Oct 10, 2025
- Vehicles affected
- 43,438
- Models
- 2
- Initiated by
- Manufacturer
The problem
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
The risk
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
The fix
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Affected vehicles
- 2025 Ford Explorer Hybrid
- 2024 Lincoln Nautilus Hybrid
- 2025 Lincoln Nautilus Hybrid
- 2026 Lincoln Nautilus Hybrid
Details
- NHTSA campaign
- 25V691000
- Manufacturer campaign
- 25SA2
- Manufacturer
- Ford Motor Company
- Owner letters
- Nov 5, 2025
- Components
- Back over prevention:warnings:external/pedestrian alert (Driver Assistance & Safety Tech); Forward collision avoidance: warnings:external/pedestrian alert (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology