Recall 25V725000: 2023–2024 Mercedes-Benz Sprinter 2500
Updated from NHTSA data · How we count
- Report date
- Oct 24, 2025
- Vehicles affected
- 366
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
The risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Affected vehicles
- 2023 Mercedes-Benz Sprinter 2500
- 2024 Mercedes-Benz Sprinter 2500
Details
- NHTSA campaign
- 25V725000
- Manufacturer campaign
- VS3RASCHW
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Dec 17, 2025
- Components
- Structure:frame and members (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology