Recall 25V772000: 2025 Coach & Equipment Phoenix
Updated from NHTSA data · How we count
- Report date
- Nov 10, 2025
- Vehicles affected
- 79
- Models
- 1
- Initiated by
- Manufacturer
The problem
Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.
Affected vehicles
- 2025 Coach & Equipment Phoenix
Details
- NHTSA campaign
- 25V772000
- Manufacturer
- Coach and Equipment Mfg. Corp.
- Owner letters
- Nov 24, 2025
- Components
- Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor: (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology