Recall 25V821000: 2025–2026 Infiniti QX80, 2025–2026 Nissan Armada, 2025 Nissan Murano
Updated from NHTSA data · How we count
- Report date
- Nov 26, 2025
- Vehicles affected
- 64,085
- Models
- 3
- Initiated by
- Manufacturer
The problem
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Affected vehicles
- 2025 Infiniti QX80
- 2026 Infiniti QX80
- 2025 Nissan Armada
- 2026 Nissan Armada
- 2025 Nissan Murano
Details
- NHTSA campaign
- 25V821000
- Manufacturer campaign
- R25D6, R25D5, R25D7
- Manufacturer
- Nissan North America, Inc.
- Owner letters
- Jan 23, 2026
- Components
- Back over prevention:software (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology