Recall 25V849000: 2025–2027 Thomas Built Buses Minotour DRW, 2026–2027 Thomas Built Buses Saf-T-Liner C2, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley +2 more
Updated from NHTSA data · How we count
- Report date
- Dec 9, 2025
- Vehicles affected
- 600
- Models
- 5
- Initiated by
- ODI
The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Thomas Built Buses Saf-T-Liner EFX, 2025-2027 Thomas Built Buses Minotour DRW, 2026 Thomas Built Buses Saf-T-Liner C2 Jouley, Thomas Built Buses HDX, and 2026-2027 Thomas Built Buses Saf-T-Liner C2 school buses equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The wheel chair restraint retractor may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Dealers will inspect and replace the retractors, as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1028.
Affected vehicles
- 2025 Thomas Built Buses Minotour DRW
- 2026 Thomas Built Buses Minotour DRW
- 2027 Thomas Built Buses Minotour DRW
- 2026 Thomas Built Buses Saf-T-Liner C2
- 2027 Thomas Built Buses Saf-T-Liner C2
- 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
- 2025 Thomas Built Buses Saf-T-Liner EFX
- 2026 Thomas Built Buses Saf-T-Liner HDX
Details
- NHTSA campaign
- 25V849000
- Manufacturer campaign
- F1028
- Manufacturer
- Daimler Trucks North America, LLC
- Owner letters
- Feb 5, 2026
- Components
- Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor: (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology