Recall 25V868000: 2013 Gillig LOW Floor
Updated from NHTSA data · How we count
- Report date
- Dec 15, 2025
- Vehicles affected
- 6
- Models
- 1
- Initiated by
- Manufacturer
The problem
Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A window that opens during a crash may not properly retain passengers, increasing the risk of injury.
The fix
Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
Affected vehicles
Details
- NHTSA campaign
- 25V868000
- Manufacturer
- Gillig, LLC
- Owner letters
- Jan 16, 2026
- Components
- Structure:emergency:escape/egress/exit:latching/release system (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology