smart problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 81 safety complaints with NHTSA about smart vehicles in our database, and smart has issued 6 recall campaigns. Pick a model to see its problem areas and worst model years.

Complaints
81
Recalls
6
Models
7

smart models with the most complaints

All smart models

ModelYearsComplaintsRecallsMost complaints
smart Fortwo2008–2019704—
smart Fortwo Cabrio2008–200950—
smart Fortwo Coupe Electric2014–201551—
smart Fortwo Coupe2008–201612—
smart Fortwo Cabriolet201701—
smart Fortwo Convertible2014–201501—
smart Fortwo Convertible Electr201401—

Recent smart recalls

  • Recall 20V107000Feb 24, 20201 vehicles

    Risk: If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

  • Recall 18V273000Apr 27, 201842,781 vehicles

    Risk: If the mat contacts hot exhaust system components, it can increase the risk of a fire.

  • Recall 17V448000Jul 16, 20175,061 vehicles

    Risk: As the parking brake lever travel increases, the holding force may decrease to a point where the vehicle is no longer safely secured in all parking situations, allowing the vehicle to unexpectedly move when parked on a slope, increasing the risk of a crash.

  • Recall 17V447000Jul 14, 2017110 vehicles

    Risk: Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

  • Recall 17V179000Mar 16, 20172,213 vehicles

    Risk: If the headlight can be adjusted horizontally, the headlight may be adjusted outside of the designed specifications, reducing the driver's visibility and potentially blinding oncoming traffic, increasing the risk of a crash.

  • Recall 15V192000Mar 31, 20155,058 vehicles

    Risk: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology