2017 Starcraft Bus Quest problems, complaints & recalls

2017 Starcraft Bus Quest recalls (5)

• Recall 24V429000Jun 12, 20243,192 vehicles
  STRUCTURE:BODY

  Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

  Risk: An insufficient restraining barrier can increase the risk of injury in a crash.

  Remedy: Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.

• Recall 24V370000May 28, 2024854 vehicles
  STRUCTURE:BODY:ROOF AND PILLARS

  Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."

  Risk: A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.

  Remedy: Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.

• Recall 18V722000Oct 15, 2018872 vehicles
  SEATS

  Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

  Risk: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

  Remedy: Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.

• Recall 18V640000Sep 18, 20181,525 vehicles
  EQUIPMENT ADAPTIVE/MOBILITY

  Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

  Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

  Remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

• Recall 17V780000Dec 6, 2017810 vehicles
  FUEL SYSTEM, DIESEL

  Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.

  Risk: If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.

  Remedy: Forest River has notified owners, and dealers will inspect the fuel lines, replacing them as necessary, and will install shorter length screws to secure the floor, free of charge. The recall began on December 14, 2017. Owners may contact Starcraft customer service at 1-800-348-7440. Forest River's number for this recall is 05-0592.

Recent 2017 Starcraft Bus Quest complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jan 21, 202039,603 miCABrakesElectrical SystemLighting

   1.parking break is not holding and stretching the cable replaced the whole unit and is doing the same thing as the old unit. 2. Body control unit fails have to keep reprogramming units or have to keep buying new ones. This controls emissions, electrical, climate control, lighting and more. We have 9 buses in our fleet that this is happening to.*dt*jb*dt*dt*jb*dt*jb

   NHTSA complaint #11300815 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology