2014 Volkswagen Jetta Sportwagen problems, complaints & recalls

Updated Oct 11, 2026 from NHTSA data · How we count

Owners have filed 26 complaints with NHTSA about the 2014 Volkswagen Jetta Sportwagen, most often about suspension. There is 1 recall for this model year.

Complaints: 26
Recalls: 1
Crashes: 3
Fires: 0
Injuries: 3
Median mileage: 89,500 mi

Key facts

Suspension is the most-reported problem area, named in 9 of 26 complaints (35%).
Airbags (4) and electrical system (4) follow.
Half of the complaints that list mileage happened before 89,500 mi.
Owners reported 3 crashes, 0 fires and 3 injuries.
The 2014 Volkswagen Jetta Sportwagen has 1 recall on file.
NHTSA has opened 2 defect investigations covering this vehicle.
It has the most serious complaint record of all 6 Volkswagen Jetta Sportwagen model years we track.

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Suspension	9
Air bags	4
Engine	4
Electrical system	3
Fuel/propulsion system	3
Power train	2
Steering	2
Vehicle speed control	1

When problems happen (mileage)

Mileage at the time of the problem, for 2014 Volkswagen Jetta Sportwagen complaints that list mileage.

2014 Volkswagen Jetta Sportwagen recalls (1)

Recall 16V078000Feb 10, 2016659,493 vehicles
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

NHTSA defect investigations

EA18003Opened Apr 18, 2018Open
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…
RQ17009Opened Nov 13, 2017Closed May 4, 2018
Air Bag Clockspring Failure
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel…

Recent 2014 Volkswagen Jetta Sportwagen complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed May 13, 2026MESuspension
Purchased my 2014 Jetta TDI SportWagen DSG used with 60k miles in 2017 from a Subaru dealership. It was purchased at auction by the dealership as reported at auction known to be an unmodified dieselgate vehicle. The dealership performed the modifications to bring it into emissions compliance and sold it to me. I noticed an occasional "boing" sound from the back and my wife wouldn't drive it, she said it was too twitchy on the highway. I just thought that was part of the…
NHTSA complaint #11737612 · source
Filed Aug 22, 2024RIEngine
While driving my car, which is a manual, will stall out of nowhere. Not while changing gears, but while driving on highway. It stalls which is extremely dangerous. I read the NHTSA investigated this problem in 2010. I believe my car is part of this investigation.
NHTSA complaint #11610280 · source
Filed Jun 25, 2024110,000 miMICrash1 injuredTowedWheels & Tires
The contact owned a 2014 Volkswagen Jetta TDI equipped with four Continental Tires: Tire Line: Extreme Contact DW6 Plus; Tire Size: 245/45/R19, and DOT Numbers: N/A. The contact stated that while driving at 75 MPH and traveling around a curve, the passenger side rear tire tread separated, he lost control of the vehicle, and he crashed into a guardrail. The contact sustained injuries to his back, but medical attention was not provided. The side curtain air bags were deployed.…
NHTSA complaint #11596427 · source
Filed Sep 22, 2023VACrashTowedElectrical SystemEngineSteering
While driving on a major highway at approximately 65 mph, my car completely shut off. The steering wheel froze, all the lights on the dashboard started blinking and the car's engine completely shut down. The wheel locked as I was able to steer to the median. I got out of the car and another car behind me immediately crashed into my stopped car, totaling it.
NHTSA complaint #11545965 · source
Filed Apr 3, 2023MIAirbagsElectrical System
Took normal turn down road, heard clicking noise. Airbag light on dash came on immediately along with loss of function of steering wheel buttons. No warning lamps prior to failure. No issues prior to failure. Vehicle has been inspected by Volkswagen dealer and claimed clock spring needed replacement.
NHTSA complaint #11515295 · source
Filed Jan 29, 2023TNElectrical SystemVisibility & Wipers
Wipers stopped working replaced motor and still nothing. I have spoken to other VW owners and they have stated they have had the same problem.
NHTSA complaint #11504288 · source
Filed Jan 23, 2023UTAirbags
The passenger seat occupancy mat and control module are no longer available from Volkswagen Of America. The Air bag lamp is illuminated and the fault code will not clear. VIN : [XXX] Part Number : 1K9 881 256 AA. Part Number dropped on August 1, 2022 without replacement. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11503273 · source
Filed Jan 12, 2023CAFuel, Hybrid & EV Propulsion
Car all of a sudden stalled in the middle of the road with almost no warning because the High Pressure Fuel Pump Failed. Car only has 133,000 miles on it. Left us without a car over an hour and a half from home with our kids in the car. I am told Repair is Several Thousand dollars (Almost what the car is worth) Volkswagen knows that there is an issue with these pumps, as the previous years (approx. 2009 with the same pump were recalled, but not this year)
NHTSA complaint #11501527 · source

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Other 2014 Volkswagen models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology