2025 Volvo EX90 problems, complaints & recalls

2025 Volvo EX90 recalls (3)

• Recall 25V654000Sep 30, 20251,119 vehicles
  STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

  Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.

  Risk: A tailgate that suddenly drops can hit a person, increasing the risk of injury.

  Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.

• Recall 25V071000Feb 7, 20252,061 vehicles
  ELECTRICAL SYSTEM:SOFTWARE · EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

  Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.

  Risk: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.

  Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.

• Recall 24V869000Nov 19, 202411 vehicles
  SEATS:CRITICAL FASTENERS

  Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.

  Risk: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.

  Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.

Recent 2025 Volvo EX90 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 24, 2026TXElectrical SystemOther / Unknown

   On September 3rd 2026, my wife was driving our 2025 Volvo EX90 Ultra (approx.1560 miles) with our three children, ages 1, 4, and 6, in the vehicle when the air conditioning failed completely. Outside temperatures were over 100°F in Austin, Texas. The EX90 has a large glass panoramic roof, and the cabin heated rapidly once the AC stopped cooling. This created an extremely dangerous situation for young children. Along with the AC failure, the vehicle made a rumbling noise…

   NHTSA complaint #11766759 · source
2. Filed Sep 24, 2026NYBody & StructureDriver Assistance & Safety TechElectrical System

   Center screen goes black when driving. Driver display goes black when driving leaving me without speedometer or any data as everything is on those 2 screens. Misaligned passanger door that doesnt open properly. Dealership has fixed trim piece but not the alignment of the door. I have been back to the dealer several times - I bought the car XXX, it has spent at least 3 months in the shop. Volvo corporate on XXX said "At this time we do not have information on a permanent fix.…

   NHTSA complaint #11766662 · source
3. Filed Sep 17, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion

   My husband and I were driving with our [XXX] son on the southbound [XXX] in the fast lane. There was some traffic so we were not traveling too fast, but in the fast lane nonetheless. An error message came on the screens indicating there was a critical electrical failure. At that moment, my husband realized that the car’s acceleration was no longer working. We went to turn on our hazard lights and those did not work either (as they are solely in the computer panel and not a…

   NHTSA complaint #11765121 · source
4. Filed Sep 4, 2026MNElectrical SystemFuel, Hybrid & EV Propulsion

   Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the dealer. Volvo seems to be aware of the issue, as this is a common failure point…

   NHTSA complaint #11762140 · source
5. Filed Sep 2, 2026AZElectrical SystemEngineTransmission & Drivetrain

   My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became completely unresponsive. The exterior door handles also stopped functioning normally. My…

   NHTSA complaint #11761485 · source
6. Filed Aug 20, 2026PAElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   While driving the car on a state road (45 mph) the car suddenly notified me of an "electrical fault", a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head…

   NHTSA complaint #11758132 · source
7. Filed Aug 18, 2026OHBody & Structure

   the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal belongings inside the vehicle, with no ability to unlock it. These incidents have occurred in extreme heat conditions,…

   NHTSA complaint #11757597 · source
8. Filed Aug 11, 2026WACrashTowedDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   I was parked in a parking lot and when I released my foot from the break, the car accelerated on its own and crashed into the car in front of me. The automatic emergency braking did not deploy. It was most recently a safety risk and put others in the parking lot, particularly the driver in front me, in danger. I have reported this issue to Volvo and they instructed me to get the body of the car repaired and then the dealer will inspect it. I filed an insurance claim with my…

   NHTSA complaint #11756276 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology