2020 Audi A4 driver assistance & safety tech problems

Related recalls

No recalls on file.

What owners say

1. Filed Jul 26, 2025UTDriver Assistance & Safety TechElectrical System

   MMI (infotainment), and the dashboard screen will turn off randomly and reboot every 2 minutes. This is incredibly dangerous as it turns all sound off, and driving visuals like directions, and freezes or reboots, not where you last had it but from a different check point. It has happened while I have been backing up and backup camera has rebooted during backup. Parking Collision has also malfunctioned multiple times - but primary issue is the MMI rebooting even while driving…

   NHTSA complaint #11676376 · source
2. Filed Jul 26, 2025GADriver Assistance & Safety TechOther / Unknown

   The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while driving. Also during parking or back up the parking assistance and backup camera would suddenly disappear because the system reboots. The rear cross traffic warning stops working during reboot as well.

   NHTSA complaint #11676330 · source
3. Filed Jul 25, 2025CODriver Assistance & Safety TechElectrical SystemOther / Unknown

   I have started experiencing issues with the MMI (infotainment system) system rebooting every few minutes. It was very sporadic at first, but now it is at the point where I frequently don't have time to get into the system before it starts the reboot cycle again. When this happens, the screen will go blank for several seconds. Then a message will show for several seconds saying that the system is loading. The system will then try to guide me through several prompts to try to…

   NHTSA complaint #11676124 · source
4. Filed Jul 25, 2025NYDriver Assistance & Safety TechElectrical SystemOther / Unknown

   MMI Constant Rebooting - Follow up My 2020 Audi A4 Quattro's MMI system constantly reboots (~60 seconds), causing the screen to go black/blank. Component Failed: MIB3 infotainment software. This persistent issue leads to reboots and loss of digital display. System available for inspection. Safety Risk: Significant, recurring hazard. Critical safety features are inoperative for ~1 min during reboots, including: Rearview camera (backing/parking safety) Navigation Communication…

   NHTSA complaint #11676085 · source
5. Filed Jul 24, 2025CADriver Assistance & Safety TechElectrical System

   MMI screen keep turning on and off every minute. This MMI is a brain of audi which controls cameras, sensor for brake and collision, parking assistance, etc. This MMI malfunction has been a big issue and none of the dealer had a permanent solution for the fault. As this MMI function begin to get worse, it could shut off the remaining functions as odometer, speed meter.

   NHTSA complaint #11675978 · source
6. Filed Jul 24, 2025NYDriver Assistance & Safety TechElectrical SystemOther / Unknown

   Vehicles MMI constantly cycling through reboot - inordinate amount of previous complaints about this exact issue - Dealer advised a min $1040 ($370 to diagnose + $670 new MMI) to diagnose and change MMI console with NO guarantee it will work and that's because: the dealer has not updated MIB2 (aka the MMI) using the instructions on a different bulletin, titled "TSB 2067021 - 91 MIB3: Garage opener/SXM/Online Radio or other malfunctions B129B11, B129C22, B123B13, B123C13,…

   NHTSA complaint #11675970 · source
7. Filed Jul 23, 2025NYDriver Assistance & Safety TechElectrical System

   The Audi MMI screen has started shutting off and rebooting then giving errors when trying to reboot. Caused a problem while we were using vehicle navigation in NYC and also lost backup guidance when parallel parking. Also dangerous in that it distracts driver with error messages. This started about two months ago once or twice a day but now happens every 2 to 5 minutes.

   NHTSA complaint #11675619 · source
8. Filed Jul 22, 2025NJDriver Assistance & Safety TechElectrical System

   The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re-log in after each reboot.

   NHTSA complaint #11675321 · source
9. Filed Jul 22, 2025SCDriver Assistance & Safety TechElectrical System

   Audi MMI (computer that controls radio, backup cameras and sensors) is rebooting constantly without warning. When this occurs and the driver is in reverse, the camera shuts down, as do the backup related safety systems, collision warning, rear cross traffic etc.

   NHTSA complaint #11675268 · source
10. Filed Jul 21, 2025CADriver Assistance & Safety TechElectrical SystemOther / Unknown

    While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety risk by distracting the driver and making it difficult to safely reverse or park. I brought the vehicle to the dealership, and they confirmed the only…

    NHTSA complaint #11674920 · source
11. Filed Jul 19, 2025TXDriver Assistance & Safety TechElectrical System

    The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in February 2025. There are numerous TSBs (filed with NHTSA) that point to available software updates that should be…

    NHTSA complaint #11674761 · source
12. Filed Jul 18, 2025OKDriver Assistance & Safety TechElectrical SystemOther / Unknown

    MMI system in 2020 Audi A4 keeps blacking out and constantly rebooting while driving. This issue happens while going in reverse, which crashes the backup camera and triggers a safety warning in the car. It also happens while idling, which also triggers a safety warning in the car about the backup camera being inoperable.

    NHTSA complaint #11674591 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology