2019 Audi E-Tron problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 76 complaints with NHTSA about the 2019 Audi E-Tron, most often about electrical system. There are 5 recalls for this model year.

Complaints
76
Recalls
5
Crashes
4
Fires
3
Injuries
1
Median mileage
10,619 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 34 of 76 complaints (45%).
  • Fuel, Hybrid & EV Propulsion (14) and engine (10) follow.
  • Half of the complaints that list mileage happened before 10,619 mi.
  • Owners reported 4 crashes, 3 fires and 1 injury.
  • The 2019 Audi E-Tron has 5 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It has the most serious complaint record of all 5 Audi E-Tron model years we track.

2019 Audi E-Tron problems by category

  • 34 complaints
  • Other / Unknown · 2 crashes
    16 complaints
  • Fuel, Hybrid & EV Propulsion
    14 complaints
  • Engine
    10 complaints
  • Transmission & Drivetrain · 1 crash
    9 complaints
  • Driver Assistance & Safety Tech · 1 crash
    8 complaints
  • Visibility & Wipers
    6 complaints
  • Brakes
    5 complaints
  • Airbags · 1 crash
    2 complaints
  • Lighting
    2 complaints
  • Acceleration & Cruise Control
    2 complaints
  • Suspension
    1 complaints
  • Body & Structure
    1 complaints
  • Wheels & Tires
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system32
Unknown or other16
Fuel/propulsion system14
Engine10
Power train:automatic transmission:control module (tcm/pcm/tecm)6
Service brakes5
Forward collision avoidance: automatic emergency braking4
Visibility/wiper4

When problems happen (mileage)

7Under 10k210k–30k230k–60k60k–100k1100k–150k2150k+
Mileage at the time of the problem, for 2019 Audi E-Tron complaints that list mileage.

2019 Audi E-Tron recalls (5)

  • Recall 25V900000Dec 19, 2025356,894 vehicles
    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

  • Recall 24V621000Aug 19, 20241,453 vehicles
    SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.

    Risk: Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

    Remedy: Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.

  • Recall 23V867000Dec 20, 202326,866 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

    Risk: A high-voltage battery that overheats increases the risk of a fire.

    Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

  • Recall 23V842000Dec 13, 202393,196 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

    Risk: An overheated outlet or charging cable can increase the risk of a fire.

    Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

  • Recall 19V434000Jun 10, 20191,646 vehicles
    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

    Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

    Risk: Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

    Remedy: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

NHTSA defect investigations

  • DP22005Opened Jan 27, 2023Closed Aug 7, 2023led to recall 22V063000

    Pedestrian alert sounds

    NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc…

Recent 2019 Audi E-Tron complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Jul 29, 2026MDElectrical System
    My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a…
    NHTSA complaint #11753477 · source
  2. Filed Jul 8, 2026NJElectrical SystemEngineLighting
    am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and…
    NHTSA complaint #11749145 · source
  3. Filed Apr 23, 2026CAAirbagsDriver Assistance & Safety TechElectrical System
    Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.
    NHTSA complaint #11733460 · source
  4. Filed Apr 22, 2026NCElectrical System
    “Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charge while driving”. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges -…
    NHTSA complaint #11733081 · source
  5. Filed Apr 20, 2026WAWheels & Tires
    Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have…
    NHTSA complaint #11732559 · source
  6. Filed Mar 18, 2026CTElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain
    I had 93u9 criteria 04 recall done in February. As of March 6, I had a no power supply message. Without being able to charge it went to the dealer. They said it was the charge port assembly but not from the recall since that was software. Once that was fixed they charged the car and it immediately had the fault electrical malfunction. Now they say i need to replace the rear drive motor. Then thy called again and said the 12v battery needs to be replaced as well. This all…
    NHTSA complaint #11725413 · source
  7. Filed Mar 18, 2026FLEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain
    Vehicle experienced a sudden and total loss of propulsion while driving due to an internal failure of the rear electric motor. The dealer diagnosed it as 'coolant intrusion' into the motor unit. This is a known manufacturing defect in the 2019 e-tron (TSB 2073858/2) where internal seals fail, allowing coolant to destroy the motor. This created a high safety risk on the highway. Audi is refusing to honor the 8-year/100,000-mile High Voltage System Warranty, citing a lack of…
    NHTSA complaint #11725198 · source
  8. Filed Mar 14, 2026ILLighting
    Brake lights become faulty due to moisture intrusion from car washes. The part is available for inspection if requested Audi has issued a technical service bulletin on this issue already. This should be handled through a recall, not a TSB.
    NHTSA complaint #11724345 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology