Recall 23V842000: 2021–2022 Audi A7, 2020–2021 Audi A8, 2019–2024 Audi E-Tron +4 more
Updated from NHTSA data · How we count
- Report date
- Dec 13, 2023
- Vehicles affected
- 93,196
- Models
- 7
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 Audi A7
- 2022 Audi A7
- 2020 Audi A8
- 2021 Audi A8
- 2019 Audi E-Tron
- 2020 Audi E-Tron
- 2021 Audi E-Tron
- 2022 Audi E-Tron
- 2023 Audi E-Tron
- 2024 Audi E-Tron
- 2022 Audi E-Tron GT
- 2023 Audi E-Tron GT
- 2024 Audi E-Tron GT
- 2022 Audi Q4 E-Tron
- 2023 Audi Q4 E-Tron
- 2024 Audi Q4 E-Tron
- 2020 Audi Q5
- 2021 Audi Q5
- 2022 Audi Q5
- 2023 Audi Q5
- 2024 Audi Q5
- 2022 Audi RS E-Tron GT
- 2023 Audi RS E-Tron GT
- 2024 Audi RS E-Tron GT
Details
- NHTSA campaign
- 23V842000
- Manufacturer campaign
- 93U6/93U8
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Mar 28, 2024
- Components
- Electrical system:propulsion system:charging:cable/cord:onboard (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology