2017 Audi Q7 suspension problems

Related recalls

No recalls on file.

What owners say

1. Filed Oct 5, 2026ILSuspension

   I was backing out of a retail shopping parking lot and heard a loud bang, then a horrible noise from the front driver side. The car went on a lock down - was useless. The front driver wheel was pushed out and we could see control arms. broken underneath. I had no warning, no indicators on the dash- this was catastrophic. I was stopping traffic from passing and required police assistance. The car had was towed via flatbed to a Firestone repair shop. As mentioned, no warning -…

   NHTSA complaint #11769101 · source
2. Filed May 11, 2026MASuspension

   As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is "swollen" and will need to be replaced). Appears to be a known issue; many complaints can be found online for the exact same issue (google 2017 Audi Q7 rear broken spring). The NHTSA issued a recall for a similar issue within the VW/Audi group for the VW Atlas (a similar vehicle in the Audi/VW motor group). [XXX] INFORMATION REDACTED PURSUANT TO THE…

   NHTSA complaint #11736992 · source
3. Filed Mar 1, 2026WISuspension

   The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.

   NHTSA complaint #11721313 · source
4. Filed Sep 2, 2025MNSuspension

   The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting

   NHTSA complaint #11684607 · source
5. Filed Jul 9, 2025MASuspension

   About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer…

   NHTSA complaint #11672229 · source
6. Filed May 9, 2025TXSuspension

   Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.

   NHTSA complaint #11659930 · source
7. Filed Feb 20, 2025ILEngineSuspension

   2017 Audi Q7 Premium Plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership. 1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi Forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi Forums. Both incidents have a potential safety concern as a damaged…

   NHTSA complaint #11644005 · source
8. Filed Nov 16, 2024NJSuspension

   The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.

   NHTSA complaint #11625725 · source
9. Filed Jul 20, 2024ALSuspension

   Both rear coil springs snapped, broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. From online search, there seems to be a high number of Audi Q5's and Q7's from 2017 model year with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered.

   NHTSA complaint #11603580 · source
10. Filed Jun 26, 2024NHSuspension

    No accident occurred. During maintenance service, the car was diagnosed with suspension problem, broken rear coil spring at the passenger side and seriously corroded rear coil spring at the driver side. Dealer service technician advised that the coil springs failure needs immediate attention, safety at risk. No warning lamps, messages or other symptoms prior to the failure. Car was at relatively low mileage (<45K). Noticed that same failure has been commonly reported by…

    NHTSA complaint #11596805 · source
11. Filed Jun 2, 2024ILSuspension

    Spring coil broke off. There are multiple articles on the internet with the exact same issue, breaking at the same point looking at the images. Article 1: [XXX] Article 2: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint #11592010 · source
12. Filed May 2, 2024NYSuspension

    the rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.

    NHTSA complaint #11586646 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology