2014 BMW 428I problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 23 complaints with NHTSA about the 2014 BMW 428I, most often about engine. There are 6 recalls for this model year.
- Complaints
- 23
- Recalls
- 6
- Crashes
- 1
- Fires
- 0
- Injuries
- 2
- Median mileage
- 80,000 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 16 of 23 complaints (70%).
- Electrical System (14) and fuel, hybrid & EV propulsion (4) follow.
- Half of the complaints that list mileage happened before 80,000 mi.
- Owners reported 1 crash, 0 fires and 2 injuries.
- The 2014 BMW 428I has 6 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 2nd of 3 BMW 428I model years by our severity-weighted complaint score (1st = worst).
2014 BMW 428I problems by category
- Engine16 complaints
- Electrical System14 complaints
- Fuel, Hybrid & EV Propulsion · 1 crash4 complaints
- Brakes · 1 crash2 complaints
- Steering2 complaints
- Lighting2 complaints
- Other / Unknown2 complaints
- Driver Assistance & Safety Tech · 1 crash1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 14 |
| Engine and engine cooling | 9 |
| Engine | 7 |
| Fuel/propulsion system | 4 |
| Unknown or other | 2 |
| Steering | 2 |
| Exterior lighting:headlights | 1 |
| Service brakes | 1 |
When problems happen (mileage)
2014 BMW 428I recalls (6)
- AIR BAGS:SIDE/WINDOW:HEAD
BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.
- ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGS:SIDE/WINDOW
BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.
- FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM · SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
NHTSA defect investigations
- EA21002Opened Sep 17, 2021Open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…
Recent 2014 BMW 428I complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Nov 4, 2025ILEngine
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb…
NHTSA complaint #11697411 · source - Filed Jul 30, 2025CAEngine
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of…
NHTSA complaint #11677375 · source - Filed Jun 11, 2025WAElectrical SystemEngineFuel, Hybrid & EV Propulsion
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
NHTSA complaint #11666273 · source - Filed Jun 11, 2025MIElectrical SystemEngine
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11666222 · source - Filed May 17, 2025CAOther / Unknown
The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.
NHTSA complaint #11661645 · source - Filed Apr 15, 202580,000 miWAElectrical SystemSteering
The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message “Chassis Unstable” was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering…
NHTSA complaint #11654719 · source - Filed Mar 27, 202599,099 miSCEngine
The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the…
NHTSA complaint #11651083 · source - Filed Mar 26, 2025CAElectrical SystemEngine
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not…
NHTSA complaint #11650808 · source
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Other 2014 BMW models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology