2015 BMW 428I problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 58 complaints with NHTSA about the 2015 BMW 428I, most often about engine. There are 5 recalls for this model year.

Complaints
58
Recalls
5
Crashes
4
Fires
2
Injuries
2
Median mileage
77,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 32 of 58 complaints (55%).
  • Electrical System (30) and brakes (4) follow.
  • Half of the complaints that list mileage happened before 77,000 mi.
  • Owners reported 4 crashes, 2 fires and 2 injuries.
  • The 2015 BMW 428I has 5 recalls on file.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It has the most serious complaint record of all 3 BMW 428I model years we track.
  • That is 152% more complaints than the 2014 model year (23).

2015 BMW 428I problems by category

  • 32 complaints
  • 30 complaints
  • Other / Unknown · 1 crash
    9 complaints
  • Brakes · 1 crash
    4 complaints
  • Airbags · 2 crashes
    3 complaints
  • Body & Structure
    3 complaints
  • Wheels & Tires · 1 crash
    3 complaints
  • Fuel, Hybrid & EV Propulsion
    2 complaints
  • Steering · 1 crash
    2 complaints
  • Transmission & Drivetrain
    2 complaints
  • Acceleration & Cruise Control
    1 complaints
  • Suspension
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Electrical system30
Engine and engine cooling26
Unknown or other9
Engine6
Service brakes4
Air bags3
Structure:body3
Steering2

When problems happen (mileage)

Under 10k10k–30k230k–60k1160k–100k5100k–150k1150k+
Mileage at the time of the problem, for 2015 BMW 428I complaints that list mileage.

2015 BMW 428I recalls (5)

  • Recall 24V608000Aug 13, 2024720,796 vehicles
    ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES · ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

    BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

    Risk: An electrical short increases the risk of a fire.

    Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 24V527000Jul 11, 20241,145 vehicles
    AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

    BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.

    Remedy: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 24V288000Apr 24, 20245,761 vehicles
    AIR BAGS:SIDE/WINDOW

    BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

    Risk: An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.

    Remedy: Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 15V189000Mar 31, 201518,054 vehicles
    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

    Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

    Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

  • Recall 15V148000Mar 13, 20152,067 vehicles
    AIR BAGS

    BMW of North America, LLC (BMW) is recalling certain model year 2015 428i Convertible, 428i xDrive Convertible, 435i Convertible, and 435i xDrive Convertible vehicles manufactured October 22, 2014, to February 27, 2015. Due to a programming error, the driver's front air bag deployment timing may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

    Risk: If the driver's front air bag deployment timing is incorrect, there is an increased risk of personal injury in the event of a vehicle crash.

    Remedy: BMW will notify owners, and dealers will reprogram the air bag control module with corrected software version, free of charge. The recall began May 11, 2015. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA defect investigations

  • EA21002Opened Sep 17, 2021Open

    Desiccated Air Bag Inflator Rupture

    From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…

Recent 2015 BMW 428I complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Sep 16, 202677,000 miPAEngine
    The contact owns a 2015 BMW 428i. The contact stated that upon starting the vehicle in colder weather conditions, there was an abnormal clicking sound coming from under the hood. The contact stated that the failure posed a potential safety risk while commuting long distances. Upon further investigation, the contact associated the failure with BMW Lawsuit Case: 17-CV-07386. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was…
    NHTSA complaint #11764729 · source
  2. Filed Mar 4, 2026ARTowedEngine
    The contact owns a 2015 BMW 428I. The contact stated that while driving approximately 29 MPH, the vehicle started to overheat and experienced reduced power, and there was smoke coming from under the hood. The contact stated that there were unknown warning lights illuminated. The contact was able to drive to the residence. Additionally, while driving at 40 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road. The…
    NHTSA complaint #11721958 · source
  3. Filed Feb 3, 2026118,357 miORElectrical SystemEngine
    The contact owns a 2015 BMW 428I. The contact discovered that the water pump was continuously running after the vehicle was turned off. The contact referenced and associated the failure with NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the VIN was not included. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 118,357.
    NHTSA complaint #11715401 · source
  4. Filed Feb 3, 2026130,000 miMAElectrical SystemEngine
    The contact owns a 2015 BMW 428I. The contact stated that while the vehicle was parked, while attempting to start the vehicle, it failed to start. The contact stated that the vehicle eventually started. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant pump failure. The contact was informed that the coolant had been continuously running, causing the battery to completely drain. The contact was informed that the battery needed to be…
    NHTSA complaint #11715294 · source
  5. Filed Oct 8, 2025VAElectrical SystemEngine
    The contact owns a 2015 BMW 428I. The contact stated that while driving at an undisclosed speed, the coolant warning light intermittently illuminated on several occasions. The contact was informed that the VIN was included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The vehicle was taken to a dealer, where it was diagnosed that there was an electrical connector on the water pump that was exposed to water and that the water pump needed…
    NHTSA complaint #11692123 · source
  6. Filed Aug 19, 2025OHElectrical SystemEngine
    The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact called the local dealer, who confirmed that recall parts were not yet available and advised the contact to wait for another notification to arrive when parts become available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted about the issue. The contact had not experienced a failure.
    NHTSA complaint #11681502 · source
  7. Filed Aug 11, 2025NYElectrical SystemEngine
    The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving 20 MPH, the check engine warning light illuminated, and the messages "Engine Overheated" and "Please Pull Over" were displayed on the instrument panel. The contact replaced the water pump and the thermostat; however, the…
    NHTSA complaint #11679826 · source
  8. Filed Jul 29, 202563,000 miNJEngine
    The contact owns a 2015 BMW 428i. The contact received notification of NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while operating the vehicle, the contact noticed smoke coming from the engine compartment. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable…
    NHTSA complaint #11677044 · source

Compare the 2015 BMW 428I with another vehicle →

Other 2015 BMW models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology