2023 BMW IX problems, complaints & recalls

2023 BMW IX recalls (12)

• Recall 25V395000Jul 23, 202571,286 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

  Risk: A loss of drive power increases the risk of a crash.

  Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 25V470000Jul 16, 2025136 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

  Risk: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

  Remedy: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V449000Jun 28, 202369 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.

  Risk: An improperly connected or assembled CCU can interrupt electrical power while driving and result in an engine stall, increasing the risk of a crash.

  Remedy: Dealers will replace the high voltage battery combined charging unit (CCU), free of charge. Owner notification letters were mailed August 23, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V409000Jun 7, 202311,180 vehicles
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

  Risk: A sudden increase in vehicle speed can increase the risk of a crash.

  Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V295000Apr 26, 202331 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

  Risk: An engine stall increases the risk of a crash.

  Remedy: Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V079000Feb 14, 202315,803 vehicles
  AIR BAGS:FRONTAL

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60 and 2022-2023 X1 xDrive28i vehicles. The front driver's air bag may have been manufactured incorrectly and may not deploy as intended during a crash.

  Risk: A driver's air bag that does not deploy as intended during a crash increases the risk of injury.

  Remedy: Dealers will replace the driver's air bag, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V026000Jan 25, 20233,431 vehicles
  BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT · FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

  Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.

  Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V944000Dec 20, 202214,086 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

  Risk: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

  Remedy: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V741000Oct 5, 20221 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM

  BMW of North America, LLC (BMW) is recalling one 2023 iX M60 hybrid electric vehicle. The transmission final drive gear in the electric drive unit may have an improperly manufactured weld seam.

  Risk: The gear weld seam could break, resulting in a vehicle rollaway if the parking brake is not applied, and increasing the risk of a crash.

  Remedy: A dealer will replace the electric drive unit, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on November 30, 2022. The owner notification letter is expected to be mailed November 28, 2022. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V541000Jul 27, 2022367 vehiclesDo not drivePark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles. The high voltage battery may have internal damage, resulting in an electrical short-circuit.

  Risk: A short-circuit in a high voltage battery increases the risk of a fire.

  Remedy: Owners are advised not to drive or charge their vehicles, and to park outside and away from structures until the remedy is complete. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed September 23, 2022. A second letter will be mailed when remedy parts become available. Owner notification letters were mailed December 23, 2022. Owners may contact BMW customer service at 1-800-525-7417. Owners will also be contacted by phone.

• Recall 22V483000Jul 7, 20226,930 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, 2022 i4 eDrive40, and i4 M50 vehicles equipped with hybrid electric powertrains. While in Valet Parking Mode, the Central Information Display (CID) may not display critical safety information, such as warning messages and/or warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

  Risk: A display that does not show critical information, such as warning messages and/or warning lights, can increase the risk of a crash.

  Remedy: Dealers will update the display's head unit software, free of charge. Owner notification letters were mailed September 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V240000Apr 13, 20223,166 vehicles
  AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

  BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX XDrive50, and iX M60 vehicles. The air bag malfunction indicator light and display message may not illuminate in the event of a problem with the air bag control or pedestrian protection systems, due to incorrect software.

  Risk: An air bag malfunction indicator light that fails to warn the driver of a problem increases the risk of injury in a crash.

  Remedy: Dealers will reprogram the air bag control unit software, free of charge. Owner notification letters were mailed June 13, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Recent 2023 BMW IX complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 1, 2026COTransmission & Drivetrain

   This vehicle had a brief warning to stop driving and quickly lost any power. The vehicle was completely disabled in the middle of a busy highway. There were definite saftey concerns to myself and others regarding collision potential. The problem is confirmed in multiple electric bmw ix models by dealers and other owners. Bmw has confirmed drive chain failure related to manufacturing dust in the motor or cooling pump failure. This safety problem continues to present in ix…

   NHTSA complaint #11747601 · source
2. Filed Apr 26, 2026CTVisibility & Wipers

   While driving my leased BMW iX on the highway during heavy rain, the windshield wipers suddenly malfunctioned. The wipers began striking each other violently and then completely stopped working. This caused an immediate loss of visibility at highway speed. My pregnant wife was in the vehicle at the time, creating a serious safety risk. This appears to be a safety-related defect involving the windshield wiper system. I am requesting that NHTSA document and review this…

   NHTSA complaint #11733915 · source
3. Filed Apr 14, 2026MDElectrical SystemOther / Unknown

   Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles — including an identical 2023 BMW iX xDrive50 — charging successfully at the same station. A second nearby ChargePoint station was also attempted without success. Hard restarts…

   NHTSA complaint #11731218 · source
4. Filed Dec 19, 2025VACrashDriver Assistance & Safety TechElectrical System

   I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or diagnostic logs used to reach that conclusion. The incident occurred around September 1, 2025. The vehicle exhibited behavior inconsistent with normal operation. BMW’s response relies on undisclosed internal data and…

   NHTSA complaint #11706089 · source
5. Filed Sep 24, 2025MACrashTowedBody & StructureDriver Assistance & Safety TechOther / Unknown

   2023 BMWiX with sudden acceleration issue upon parking. Vehicle has been subject to recall for unintended activation of cruise control upon parking and a software update was supposedly issued by BMW and yet this occurred to me today causing front end collision and lots of damage to my car. Not hurt nor were others but certainly could have been.

   NHTSA complaint #11689535 · source
6. Filed Jul 28, 2025CAElectrical SystemFuel, Hybrid & EV Propulsion

   On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking. I had to decelerate with no power brakes while attempting to safely cross 3-4 lanes to the nearest freeway exit with no power steering, while maintaining enough momentum to not get stuck in the middle of the freeway. After it lost propulsion, the…

   NHTSA complaint #11676769 · source
7. Filed Jul 14, 2025ILCrashTowedAirbagsDriver Assistance & Safety TechTransmission & Drivetrain

   Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a brick and glass building storefront. What's odd is, assuming the car was in…

   NHTSA complaint #11673410 · source
8. Filed Nov 27, 2024CTCrashTowedAcceleration & Cruise Control

   While parking in a rather standard strip mall parking lot, it was discovered the car was too close to the car on the right. The car was backed up a few feet and braked to a stop. When the gear shifter was moved to drive, the car took off and struck the car in front at 13 mph, causing about $75,000 of damage to our BMW iX M60. BMW did a precrash report with data but no written summary or opinion. It was quite clear from the phone call on the crash that BMW would argue the…

   NHTSA complaint #11627725 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology