2023 BMW X5 problems, complaints & recalls

2023 BMW X5 recalls (4)

• Recall 23V821000Dec 6, 2023552 vehicles
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe (840i, M850i xDrive, M8), 8 Series Convertible (840i, M850i xDrive, M8), 8 Series Gran Coupe (850i xDrive, M8), X3 SAV (X3 xDrive30i, X3M), X4 SAV (X4 xDrive30i), X5 SAV (X5 xDrive40i, X5 M50i, X5M), X6 SAV (X6 xDrive40i, X6 M50i, X6M), and Z4 sDrive30i, Z4 M40i vehicles. The weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission oil to leak into the transmission control unit.

  Risk: Transmission oil that leaks into the control unit can lead to a seizure of the transmission gears, causing a sudden loss of drive power and increasing the risk of a crash.

  Remedy: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 23V253000Apr 6, 2023235 vehicles
  SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

  Risk: A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.

  Remedy: Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V942000Dec 19, 20224 vehicles
  SEATS:CRITICAL FASTENERS

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 M50i and X5 xDrive 45e vehicles. One of the four bolts that connects the backrest to the driver's seat frame may not have been correctly installed.

  Risk: A loose driver's seat backrest may not properly restrain the occupant during a crash, increasing the risk of injury.

  Remedy: Dealers will inspect the driver's seat backrest and if necessary, install an attachment bolt, free of charge. Owner notification letters are expected to be mailed February 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

• Recall 22V820000Nov 2, 202247 vehicles
  VISIBILITY:WINDSHIELD

  BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, xDrive40i, xDrive45e, and X7 xDrive40i vehicles. The windshield may not have been properly bonded to the vehicle which could allow water to enter the vehicle and contact electrical components, possibly resulting in a short-circuit.

  Risk: An electrical short-circuit increases the risk of a fire.

  Remedy: Dealers will inspect the windshield seal and as necessary, remove and reinstall the windshield with a new seal, free of charge. Owner notification letters were mailed December 30, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Recent 2023 BMW X5 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 28, 2026TXTransmission & Drivetrain

   The X5 transfer case has a defect that causes the vehicle to shudder when in reverse and at lower speeds. It can be felt sometimes at highway speeds, but is worse at low speeds. Our X5 has only 54,000 miles.

   NHTSA complaint #11767547 · source
2. Filed Sep 18, 2026CAEngine

   Check Control : Add engine coolant. Risk of scalding. Engine coolant level low. Risk of engine damage. Add engine coolant as soon as possible. sign came up. When take the vehicle to the dealer shop for inspection, leak had occurred and sprayed the coolant to top of the hood as well as surrounding parts. Certain modern BMW models have a 7-year / 70,000-mile extended warranty specifically covering the Heat Management Module, however my car is not included. My current mileage…

   NHTSA complaint #11765404 · source
3. Filed Aug 10, 2026TXEngine

   2023 BMW X5 had a defective water pump replaced under warranty at 27,585 miles on 9/12/2024. Today 8/10/2026 at 52,907 miles the water pump again needs to be replaced. BMW has had water pump recalls in the past for similar years of x5 SUV, but our VIN is not included in the current recalls. Photographs of the recalled water pumps look exactly like our pictures. I believe the recall should be expanded to include additional BMW models/VIN ranges.

   NHTSA complaint #11756061 · source
4. Filed Jul 29, 2026WIElectrical System

   A manufacturer defect caused connector pin corrosion and thus the head unit dash stopped working completely and needs to be replaced. The head unit is what the back up camera comes through causing safety concern. It is no longer under warranty because of the miles, otherwise yearwise it would be. BMW won’t provide any good will assistance. This happened in 2026 on a 2023 model year. It has been brought to a bmw service center with a quote of over 6k to fix. No warning…

   NHTSA complaint #11753617 · source
5. Filed Jun 23, 2026WABody & Structure

   Sunroof leaks into cabin and there is no known solution for this model year 2023 BMW X5. It is my understanding that model years 2020-2023 all have this issue and a class action lawsuit is being reviewed. BMW has also issued a TSIB but there is no known recall. They will replace the seals under warranty but that is only a 2-3 year solution and will need to be redone.

   NHTSA complaint #11745920 · source
6. Filed May 7, 2026ILOther / UnknownTransmission & Drivetrain

   Noticed noise. Took to dealer. Dealer confirmed bad front pinion/bearing and need front differential. Will be very dangerous if not fixed! Dealer has had this issue before and online forums state big issues

   NHTSA complaint #11736421 · source
7. Filed Mar 17, 2026TXBrakesElectrical SystemTransmission & Drivetrain

   Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely

   NHTSA complaint #11724888 · source
8. Filed Mar 17, 2026TXTransmission & Drivetrain

   Drivetrain malfunction reoccurring 2x in 45 days. First error message the dealer charged me $600 to fix. Bringing car in second time now. Unsafe to drive due to power cutoff. This is a PHEV. Car is under the original mfr warranty and less than 3 years old.

   NHTSA complaint #11724883 · source

Compare the 2023 BMW X5 with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology