2020 Buick Encore GX brakes problems

Related recalls

• Recall 20V588000Sep 24, 20203,677 vehicles
  SERVICE BRAKES

  General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

  Risk: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

  Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

What owners say

1. Filed May 13, 2025101,000 miMOBrakes

   The contact owns a 2020 Buick Encore GX. The contact stated that while shifted into reverse on several occasions, the brake was depressed and there was an abnormal foghorn sound coming from the driver’s side rear wheel. The vehicle was taken to a dealer however, the failure was not duplicated. The vehicle was taken to the residence where the rear driver’s side wheel was removed. The caliper was removed, and the contact became aware that piston inside the caliper had…

   NHTSA complaint #11660619 · source
2. Filed Apr 25, 2025CACrash1 injuredTowedBrakes

   I was traveling to school when my breaks didn’t work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break issues and they said everything was fine.

   NHTSA complaint #11656817 · source
3. Filed Feb 26, 2025LABrakesEngineAcceleration & Cruise Control

   I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down and kept gaining speed, I had to put car in neutral and turn engine off. Same day, same trip about 4 miles down the road, I began to slow down (35mph) due to a turning vehicle and…

   NHTSA complaint #11645021 · source
4. Filed Jan 19, 2025CABrakesEngineOther / Unknown

   This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it being able to be shifted into park. It continued to flash and keep lights and warning sign on. If not being able to shift into park. I could not leave my car until it recognized the…

   NHTSA complaint #11636882 · source
5. Filed Dec 29, 2024TXBrakesElectrical SystemOther / Unknown

   When I park the vehicle doesn’t recognize that I switched my gear to park and it won’t let me turn my vehicle off and when I have my foot on the brake it feels like sponginess

   NHTSA complaint #11632919 · source
6. Filed Jul 7, 20228,600 miOHTowedBrakes

   The contact’s fiancé owns a 2020 Buick Encore GX. The contact stated while driving approximately 2 MPH, the vehicle was unable to stop while the brake pedal was depressed and the parking brake was activated. Additionally, the vehicle made grinding sounds while the brake pedal was depressed. The vehicle was towed to the dealer, and the dealer reprogrammed the brake system; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the…

   NHTSA complaint #11472783 · source
7. Filed Mar 7, 202245,000 miPACrashTowedBrakes

   The contact owns a 2020 Buick Encore GX. The contact stated that while attempting to stop, the brake pedal was depressed and it traveled to the floorboard causing the brakes to fail to stop the vehicle. The contact mentioned that the vehicle crashed into the rear of another vehicle. A police report was not filed. The vehicle was able to be driven to the contact residence however, the brakes failed again. The vehicle was towed to the dealer where the contact was unaware if a…

   NHTSA complaint #11455501 · source
8. Filed Nov 29, 2021AZBrakesDriver Assistance & Safety Tech

   Dealership, fixed brakes due to previous recall. Brakes continue to squeal and grind with every stop. Was informed by dealership that they can do no further repair because it is considered a noise and not a safety issue. Grinding brakes are a safety issue!!!

   NHTSA complaint #11441901 · source
9. Filed Feb 3, 2021113 miRICrashTowedBrakesAcceleration & Cruise ControlSteering

   2/3/2021 i was driving with my daughter today. She was driving and we were approaching a left hand turn at an intersection. We had a green light and i could see that her foot was on the brake. She started the turn with her foot still on the brake. The vehicle accelerated while her foot was on the brake and the steering wasn't responding. We hit a telephone pole. This vehicle was purchased less than 2 weeks ago and has less than 115 miles on it. This is a major safety issue.

   NHTSA complaint #11394553 · source
10. Filed Jan 25, 2021500 miTXBrakes

    The brake assist continues to fail and is a safety hazard. It fails unexpected so often that it is dangerous and we are somewhat afraid to drive this vehicle. This issue began a few weeks after purchased. Request an urgent fix or the opportunity to return this vehicle for a different safer vehicle.

    NHTSA complaint #11389719 · source
11. Filed Jan 23, 202114 miMIBrakesEngineAcceleration & Cruise Control

    I was driving home approx 6:00 pm as i was starting on l75 my buick 2020gx with less than 300 miles started to speed up to a very fast my brakes did not slow me down the car kept speeding up i was very scared when the car kept going faster now i am scared to drive it there was almost a crash trying to slow down

    NHTSA complaint #11389607 · source
12. Filed Jan 18, 2021100 miTXBrakesElectrical SystemOther / Unknown

    When i purchased this vehicle i noticed squeaking of brakes and problems eccentrically with wipers and back gate light open close light, reported to texian dealer and nothing was done, car of course in motion and moving. Later after complain of problems texan dealer responded to deaf ears, i told them i did not want this vehicle and they would do nothing and never did. I went to another dealer(demontrond buick) and bk customer service listened to the issues and put new…

    NHTSA complaint #11388744 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology