2016 Buick Encore problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 52 complaints with NHTSA about the 2016 Buick Encore, most often about engine. There are 2 recalls for this model year.
- Complaints
- 52
- Recalls
- 2
- Crashes
- 2
- Fires
- 1
- Injuries
- 8
- Median mileage
- 58,500 mi at time of problem
Key facts
- Engine is the most-reported problem area, named in 32 of 52 complaints (62%).
- Fuel, Hybrid & EV Propulsion (10) and transmission & drivetrain (9) follow.
- Half of the complaints that list mileage happened before 58,500 mi.
- Owners reported 2 crashes, 1 fire and 8 injuries.
- The 2016 Buick Encore has 2 recalls on file.
- It ranks 3rd of 10 Buick Encore model years by our severity-weighted complaint score (1st = worst).
- That is 16% fewer complaints than the 2015 model year (62).
2016 Buick Encore problems by category
- 32 complaints
- Fuel, Hybrid & EV Propulsion10 complaints
- Transmission & Drivetrain9 complaints
- Other / Unknown7 complaints
- Electrical System6 complaints
- Airbags · 2 crashes4 complaints
- Steering3 complaints
- Body & Structure3 complaints
- Seats & Seat Belts · 1 crash2 complaints
- Driver Assistance & Safety Tech2 complaints
- Acceleration & Cruise Control1 complaints
- Suspension1 complaints
- Brakes1 complaints
- Wheels & Tires1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Engine | 30 |
| Fuel/propulsion system | 10 |
| Power train | 9 |
| Unknown or other | 7 |
| Electrical system | 6 |
| Air bags | 4 |
| Structure:body | 3 |
| Engine and engine cooling | 3 |
When problems happen (mileage)
2016 Buick Encore recalls (2)
- AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS:PRETENSIONER
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
- AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS:PRETENSIONER
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Recent 2016 Buick Encore complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 1, 2026ILEngineTransmission & Drivetrain
Sequential powertrain and turbocharger failure on 1.4L Ecotec engine following $5,700 in prior engine repairs. Vehicle experienced sudden loss of motive power. Component is covered under GM Special Coverage/warranty. Authorized GM dealer (Mike Haggerty Buick GMC) and General Motors have engaged in warranty evasion, refusing repair authorization and unlawfully retaining the disabled vehicle on the dealership lot for over 70 days. Furthermore, the dealership transmitted a…
NHTSA complaint #11768263 · source - Filed Jul 31, 2026MDBody & Structure
We noticed the paint bubbling on one of her doors on the car and took it to the dealership who took no accountability. Now the car is peeling in the back and we’ve also noticed the same car, same model and make on the road with the same paint peeling issues that there’s no formal recall as of yet and we are not getting any resolution with GM.
NHTSA complaint #11753920 · source - Filed Feb 21, 2026TNEngineSuspension
power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the failure from the 2015 is the same with the 2016 year. GM contacted and they deny…
NHTSA complaint #11719555 · source - Filed Feb 2, 2026WIFuel, Hybrid & EV Propulsion
Turbo exhibits exact same symptoms of 17-18 encore recall for the turbo. I frequently get the p0299 code the car becomes sluggish and hesitates to take off from a stop when this code comes on making this car dangerous to drive. This issue has almost caused multiple accidents because the car is so under powered that its hard to get the car across traffic without being hit. I have been having this issue for several years and no one has been able to tell me why the car does…
NHTSA complaint #11715060 · source - Filed Jan 17, 2026GAEngineOther / UnknownTransmission & Drivetrain
On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an Auto Advance Shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I can’t get information in writing what the diagnostic test results are. I’ve had…
NHTSA complaint #11711624 · source - Filed Jan 7, 2026OHElectrical SystemEngineTransmission & Drivetrain
I was stopped at a traffic light and began moving forward to make a turn into traffic. As I activated my turn signal and started to proceed through the intersection, the vehicle suddenly stalled and shut off without warning, causing an immediate loss of power while the vehicle was in motion. Another vehicle was entering the intersection at the same time, creating a near-collision situation. I was forced to restart the vehicle in traffic. The incident occurred within less…
NHTSA complaint #11709530 · source - Filed Oct 27, 202588,300 miNYSteering
The contact owns a 2016 Buick Encore. The contact stated that after starting the vehicle, the message "Steering Fault" was displayed, the steering icon was illuminated, and the steering wheel was difficult to turn in either direction. The following day, the contact discovered that the vehicle could be started. The cause of the failure was not yet determined. The manufacturer was notified of the steering failure. The contact was informed that the VIN was not included in the…
NHTSA complaint #11695799 · source - Filed Aug 14, 2025OHEngine
Vehicle unable to hold coolant. Local shop says the coolant lines hold pressure and leak appears to be with manifold and turbo. Car has less than 35k miles. There is a recall for this turbo issue with 2017 and up models but why not for 2016, or any other years with same issue?
NHTSA complaint #11680618 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology