2016 Buick Lacrosse problems, complaints & recalls

2016 Buick Lacrosse recalls (2)

• Recall 17V437000Jul 10, 201740,683 vehicles
  AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS:PRETENSIONER

  General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

• Recall 16V651000Sep 8, 20163,640,162 vehicles
  AIR BAGS:FRONTAL · AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS:PRETENSIONER

  General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

  Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Recent 2016 Buick Lacrosse complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 19, 2026PAElectrical System

   The volt meter on the dashboard keeps dropping below 14 volts and 13.5 volts. The car has been checked by Buick and my mechanic no issues found. Buick has no idea why it keeps doing it neither does my mechanic. The problem is if there is a voltage drop, the computer will shut down the engine because of the low voltage. This could happen while driving which could be a serious problem. The date I provide is the last time it occurred, but it happens on a continuous basis.

   NHTSA complaint #11757843 · source
2. Filed Jun 22, 2026TNCrashTowedAirbagsSeats & Seat Belts

   On June 22,2026, I was involved in a frontal impact collision while traveling at approximately 35 mph. The vehicle suffered a catastrophic failure of the entire occupant restraint system. Despite a severe, high-speed frontal impact, the frontal airbags failed to physically deploy, and the seatbelt pretensioners failed to tighten, leaving the seatbelts completely loose. Crucially, the dashboard instrument cluster displayed a message indicating that an airbag deployment event…

   NHTSA complaint #11745821 · source
3. Filed May 10, 2026ARSteering

   While driving down the road goin around 45 mph all of a sudden my steering wheel got so stiff I could hardly steer the car off the road and out of traffic. I didn't hit anything, my power steering just stopped. I put the car into park and turned off the ignition after a few minutes I started it back up and my steering was back to normal. This has happened to me 2 times driving my 2016 Buick Lacrosse Sport. It's Dangerous and Honestly if your not paying attention it can cause…

   NHTSA complaint #11736881 · source
4. Filed Feb 26, 202699,000 miFLElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   The contact owns a 2016 Buick Lacrosse. The contact stated that the fuel pump was previously replaced due to the vehicle stalling while driving. The contact stated that the tailgate unintendedly opened while the vehicle was parked and turned off. Additionally, the vehicle jerked while driving from a complete stop, and the vehicle hesitated and shuddered while driving at various speeds. An unknown warning light was illuminated. OnStar was contacted and informed the contact…

   NHTSA complaint #11720665 · source
5. Filed Nov 26, 2025OHOther / Unknown

   Trunk lid latch disintegrated, and lid flipped open without warning. Driver vision immediately obscured, leaving trunk contents to be easily dislodged and become hazardous to other motorists; will not secure.

   NHTSA complaint #11701648 · source
6. Filed Apr 29, 2025ILTransmission & Drivetrain

   Cars shudders 20-30 MPH. Started last year, I needed to get my wife for cancer treatments. Basically, shifted the car manually.

   NHTSA complaint #11657537 · source
7. Filed Apr 10, 202581,000 miMTSteering

   The contact owns a 2016 Buick Lacrosse. The contact stated that occasionally while his wife was driving in rainy or snowy conditions, the check power steering warning light illuminated. The contact stated that after it had stopped raining or snowing, the vehicle regained power steering functionality. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was not contacted. The vehicle was taken to a dealer where it was…

   NHTSA complaint #11653907 · source
8. Filed Jan 23, 202598,000 miWAAirbags

   The contact owns a 2016 Buick LaCrosse. The contact stated that occasionally while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the driver’s side air bag needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

   NHTSA complaint #11638093 · source

Compare the 2016 Buick Lacrosse with another vehicle →

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology