Buick Lacrosse problems by model year
Updated from NHTSA data · How we count
NHTSA has 413 owner complaints and 21 recalls on file for the Buick Lacrosse (2005–2019). The 2012 Lacrosse has the most serious complaints, most often about electrical system.
- Complaints
- 413
- Recalls
- 21
- Model years
- 15
- Worst year
- 2012
Complaints by model year
Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.
Worst Buick Lacrosse years to buy
Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).
- 2012 Buick Lacrosse — 92 complaints, 4 crashes, 2 fires; top problem: Electrical System
- 2013 Buick Lacrosse — 66 complaints, 2 crashes, 1 fire; top problem: Suspension
- 2011 Buick Lacrosse — 51 complaints, 4 crashes; top problem: Suspension
- 2016 Buick Lacrosse — 30 complaints, 3 crashes, 1 fire; top problem: Steering
- 2010 Buick Lacrosse — 33 complaints, 1 crash; top problem: Electrical System
Fewest serious complaints among years at least 3 years old: 2009 (4 complaints).
Every Buick Lacrosse model year
| Year | Complaints | Crashes | Fires | Injuries | Recalls | Top problem |
|---|---|---|---|---|---|---|
| 2019 Lacrosse | 6 | 0 | 0 | 0 | 2 | Engine |
| 2018 Lacrosse | 9 | 0 | 0 | 0 | 3 | Electrical System |
| 2017 Lacrosse | 24 | 0 | 0 | 0 | 2 | Electrical System |
| 2016 Lacrosse | 30 | 3 | 1 | 1 | 2 | Steering |
| 2015 Lacrosse | 24 | 2 | 0 | 2 | 3 | Steering |
| 2014 Lacrosse | 25 | 0 | 1 | 0 | 5 | Steering |
| 2013 Lacrosse | 66 | 2 | 1 | 3 | 5 | Suspension |
| 2012 Lacrosse | 92 | 4 | 2 | 1 | 5 | Electrical System |
| 2011 Lacrosse | 51 | 4 | 0 | 2 | 4 | Suspension |
| 2010 Lacrosse | 33 | 1 | 0 | 0 | 2 | Electrical System |
| 2009 Lacrosse | 4 | 0 | 0 | 0 | 2 | Airbags |
| 2008 Lacrosse | 16 | 1 | 0 | 0 | 2 | Airbags |
| 2007 Lacrosse | 12 | 1 | 1 | 0 | 2 | Electrical System |
| 2006 Lacrosse | 13 | 1 | 0 | 2 | 2 | Lighting |
| 2005 Lacrosse | 8 | 0 | 0 | 0 | 2 | Electrical System |
Most common Buick Lacrosse problem areas (all years)
- Electrical System107 complaints
- Suspension88 complaints
- Steering60 complaints
- Engine58 complaints
- Airbags34 complaints
- Transmission & Drivetrain30 complaints
- Brakes29 complaints
- Driver Assistance & Safety Tech23 complaints
- Lighting21 complaints
- Acceleration & Cruise Control19 complaints
Complaint trend
Buick Lacrosse recalls
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Risk: A reduction of braking performance can increase the risk of a crash.
Risk: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Risk: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Risk: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Risk: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Risk: The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning.
Risk: If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.
Other Buick models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology