Buick Lacrosse problems by model year

Updated from NHTSA data · How we count

NHTSA has 413 owner complaints and 21 recalls on file for the Buick Lacrosse (2005–2019). The 2012 Lacrosse has the most serious complaints, most often about electrical system.

Complaints
413
Recalls
21
Model years
15
Worst year
2012

Complaints by model year

82005132006122007162008420093320105120119220126620132520142420153020162420179201862019
NHTSA complaints per Buick Lacrosse model year. Click a bar for details.

Newer model years have had less time on the road, so they naturally have fewer complaints. Compare a year against its neighbors rather than against brand-new models.

Worst Buick Lacrosse years to buy

Ranked by our severity-weighted complaint score (crashes, fires and injuries count extra — how it works).

  1. 2012 Buick Lacrosse — 92 complaints, 4 crashes, 2 fires; top problem: Electrical System
  2. 2013 Buick Lacrosse — 66 complaints, 2 crashes, 1 fire; top problem: Suspension
  3. 2011 Buick Lacrosse — 51 complaints, 4 crashes; top problem: Suspension
  4. 2016 Buick Lacrosse — 30 complaints, 3 crashes, 1 fire; top problem: Steering
  5. 2010 Buick Lacrosse — 33 complaints, 1 crash; top problem: Electrical System

Fewest serious complaints among years at least 3 years old: 2009 (4 complaints).

Every Buick Lacrosse model year

YearComplaintsCrashesFiresInjuriesRecallsTop problem
2019 Lacrosse60002Engine
2018 Lacrosse90003Electrical System
2017 Lacrosse240002Electrical System
2016 Lacrosse303112Steering
2015 Lacrosse242023Steering
2014 Lacrosse250105Steering
2013 Lacrosse662135Suspension
2012 Lacrosse924215Electrical System
2011 Lacrosse514024Suspension
2010 Lacrosse331002Electrical System
2009 Lacrosse40002Airbags
2008 Lacrosse161002Airbags
2007 Lacrosse121102Electrical System
2006 Lacrosse131022Lighting
2005 Lacrosse80002Electrical System

Most common Buick Lacrosse problem areas (all years)

  • Electrical System
    107 complaints
  • Suspension
    88 complaints
  • Steering
    60 complaints
  • Engine
    58 complaints
  • Airbags
    34 complaints
  • Transmission & Drivetrain
    30 complaints
  • Brakes
    29 complaints
  • Driver Assistance & Safety Tech
    23 complaints
  • Lighting
    21 complaints
  • Acceleration & Cruise Control
    19 complaints

Complaint trend

2020202120222023202420252026
Complaints about the Buick Lacrosse received by NHTSA each month.

Buick Lacrosse recalls

  • Recall 21V00F000Dec 22, 20214,271 vehiclesModel years 2010–2013

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

  • Recall 21V633000Aug 12, 202132,894 vehiclesModel years 2013

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

  • Recall 20V764000Dec 21, 2020220,006 vehiclesModel years 2010–2013

    Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

  • Recall 20V668000Oct 29, 2020194,105 vehiclesModel years 2018–2019

    Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

  • Recall 18V576000Aug 30, 2018210,628 vehiclesModel years 2018–2019

    Risk: A reduction of braking performance can increase the risk of a crash.

  • Recall 18V358000May 31, 2018895 vehiclesModel years 2018

    Risk: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

  • Recall 17V437000Jul 10, 201740,683 vehiclesModel years 2014–2016

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  • Recall 17V267000Apr 21, 201711,246 vehiclesModel years 2017

    Risk: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.

  • Recall 17V116000Feb 23, 20172,085 vehiclesModel years 2017

    Risk: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.

  • Recall 16V651000Sep 8, 20163,640,162 vehiclesModel years 2014–2016

    Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

  • Recall 15V666000Oct 16, 2015395 vehiclesModel years 2015

    Risk: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

  • Recall 15V519000Aug 14, 2015429,170 vehiclesModel years 2005–2009

    Risk: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.

  • Recall 14V447000Jul 23, 2014414,333 vehiclesModel years 2011–2012

    Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

  • Recall 14V355000Jun 23, 20143,141,731 vehiclesModel years 2005–2009

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

  • Recall 14V317000Jun 12, 201414,765 vehiclesModel years 2014

    Risk: Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.

  • Recall 14V240000May 8, 20148,208 vehiclesModel years 2014

    Risk: If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.

  • Recall 14V092000Feb 21, 2014355 vehiclesModel years 2014

    Risk: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

  • Recall 13V173000May 6, 201342,904 vehiclesModel years 2012–2013

    Risk: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.

  • Recall 13V097000Mar 15, 201326,582 vehiclesModel years 2013

    Risk: If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.

  • Recall 11V404000Aug 3, 20114,077 vehiclesModel years 2012

    Risk: The improper diagnosing may cause the esc to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning.

  • Recall 11V149000Mar 4, 201110,179 vehiclesModel years 2011

    Risk: If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash.

Other Buick models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology