2024 Buick Envista electrical system problems

Related recalls

• Recall 23V744000Nov 6, 202360,154 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

  Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

  Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

What owners say

1. Filed Sep 14, 202639,000 miKYElectrical System

   The contact owns a 2024 Buick Envista. The contact stated that while driving 75 MPH on the highway, the instrument panel and infotainment screen went blank, preventing the contact from monitoring the speedometer. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the instrument panel became operational; however, the failure recurred intermittently while driving. The contact associated the failure with NHTSA Campaign Number: 23V744000…

   NHTSA complaint #11764070 · source
2. Filed Sep 2, 202642,000 miMIElectrical SystemEngine

   The contact owns a 2024 Buick Envista. The contact stated that while operating the vehicle the instrument panel display continued to flicker off and on. The contact stated that during the failure the speedometer and fuel gauges were inoperable. The cause of the failure was not yet determined. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and…

   NHTSA complaint #11761663 · source
3. Filed Aug 22, 2026WYElectrical SystemEngine

   Vehicle has stalled when moving slowly and making a turn or slight turn. In all cases, the engine shuts off, all displays (instrument cluster and infotainment display) go black, and power accessories such as windows, radio, ac are all off. No warnings or service lights have appeared in the instrument cluster. July 4, 2026, morning – Vehicle stalled entering an alley, moving slowly and turning. This occurrence did not involve stopping previously to the stall as the next two…

   NHTSA complaint #11758777 · source
4. Filed Aug 14, 2026OKElectrical SystemOther / UnknownAcceleration & Cruise Control

   It was in the shop 9/19/24 for the screen going blank while driving causing a safety concern as was unable to tell how fast was going, screen slowly came back on and they found had internal fault and replaced telematics control module. All was fine until July 2026. Picked up from Glen Polk GM in Gainesville Texas 7/15/26 they state reprogramed radio, and USB file. The screen went out 7/19, 7/21, 7/29. 7/31 we dropped car back to dealership 7/31 and they kept it until 8/4/26.…

   NHTSA complaint #11757017 · source
5. Filed Jun 29, 2026GAElectrical System

   a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (NHTSA Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.

   NHTSA complaint #11747168 · source
6. Filed Jun 16, 2026GAElectrical System

   1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remedy: GM is updating the VCU software free of charge. This…

   NHTSA complaint #11744622 · source
7. Filed Jun 11, 2026FLDriver Assistance & Safety TechElectrical SystemOther / Unknown

   The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the…

   NHTSA complaint #11743595 · source
8. Filed Feb 23, 202645,882 miMITowedElectrical System

   The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument cluster and the infotainment system went blank. The vehicle was taken to the dealer on several occasions, and the contact was informed that no cause for the failure was found. Additionally, the vehicle failed to start and made an abnormal sound while struggling to start. The vehicle was towed to the dealer. The vehicle was not yet diagnosed or repaired. Upon…

   NHTSA complaint #11719829 · source
9. Filed Jan 16, 202678,000 miTNElectrical SystemEngine

   The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the contact felt a hard kick when the vehicle accelerated. The instrument cluster was blank. No warning lights were illuminated. Recently, while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The…

   NHTSA complaint #11711372 · source
10. Filed Jan 3, 2026MSElectrical SystemOther / UnknownSteering

    I am writing to report a serious and ongoing safety issue with my vehicle. While I was actively driving in traffic, my car suddenly shut off completely without warning. This occurred while the vehicle was in motion, creating an immediate and dangerous situation. During this incident, the steering wheel locked up multiple times while I was driving, making it extremely difficult to control the vehicle and safely maneuver through traffic. This put not only my safety at risk,…

    NHTSA complaint #11708473 · source
11. Filed Dec 22, 2025OHBrakesElectrical System

    What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehicle experienced a complete loss of braking while in motion. The brake pedal did not…

    NHTSA complaint #11706660 · source
12. Filed Dec 7, 2025FLElectrical System

    Was driving car and attempted to roll my window door and the car would not allow it. Then I started hearing clicking noises which was the sound of locking and unlocking door. Which I heard in succession of at 9 times. Later on the return drive on the highway the car let me consistently lock and unlock when in drive. I got home, turn the car off and radio did not turn of even after opening driver’s door

    NHTSA complaint #11703539 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology