2023 Cadillac Lyriq problems, complaints & recalls

2023 Cadillac Lyriq recalls (6)

• Recall 25V356000May 29, 202541,376 vehicles
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

  General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.

  Risk: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.

  Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.

• Recall 25V232000Apr 10, 202517 vehicles
  SUSPENSION:FRONT:STABILIZER BAR

  General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

  Risk: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.

  Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.

• Recall 24V589000Aug 8, 202421,469 vehicles
  SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

  General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.

  Risk: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.

  Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.

• Recall 23V785000Nov 22, 202343 vehicles
  SEAT BELTS:REAR/OTHER:ANCHORAGE

  General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.

  Risk: An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.

  Remedy: Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.

• Recall 23V682000Oct 12, 202362 vehicles
  ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

  General Motors, LLC (GM) is recalling certain 2023 Cadillac LYRIQ vehicles. The body control module (BCM) may have been updated with incorrectly calibrated software and fail to make the pedestrian warning sounds.

  Risk: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of a crash.

  Remedy: Dealers will reprogram the BCM, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232422960.

• Recall 23V367000May 25, 202333 vehicles
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.

  Risk: A loss of drive power can increase the risk of a crash.

  Remedy: Dealers will inspect and, if necessary, replace the high-voltage battery pack, free of charge. Letters explaining the safety risk were sent to owners January 5, 2024. Owner notification letters were mailed June 6, 2023. Owners may contact GM's Cadillac customer service at 1-800-458-8006 and the EV Concierge number: 1-833-HUMMER-EV (1-833-486-6373). GM's number for this recall is N232404441.

NHTSA defect investigations

• EA26006Opened Aug 21, 2026Open

  Electronic Brake Module Component Failure

  On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th…

• PE24011Opened Apr 11, 2024Closed Aug 21, 2026

  Electronic Brake Module Component Failure

  On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th…

Recent 2023 Cadillac Lyriq complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Aug 21, 2025FLCrashDriver Assistance & Safety Tech

   Backing out of driveway and screen went black and a collision occurred a second or two later. We have had the Lyriq in the shop multiple times for glitchy screens and screen going black but never has been fully resolved. I did recieve a recall letter (unfortunately I threw it away) but now it shows no recalls (strange). This black screen issue has been a problem since day 1 but now it has resulted in a collision. I have been unable to even back my car out of the garage when…

   NHTSA complaint #11682101 · source
2. Filed Dec 13, 2024GALightingVisibility & Wipers

   The gauge cluster/infotainment screen dims automatically when the light sensor on the dash senses the environment has gotten darker. The problem is that this happens extremely early at dusk/dark hours when it's still fairly bright outside, and the brightness of the screen is too dim to see things clearly. Also, once this automatic dimming happens, there is no way to turn the brightness back up. This feature also CANNOT be disabled in the settings anywhere. This results in a…

   NHTSA complaint #11630577 · source
3. Filed Dec 12, 2024TXLighting

   During dusk and dawn conditions, the vehicle dims the dashboard lighting to the point that everything is very difficult to see. They are diming the displays when the exterior lighting conditions are still too bright for the very dim display. I have owned many GM vehicles with this type of automatic diming and this is the ONLY vehicle that has this problem. There is NO user fix available. This is a safety problem and GM needs to be forced to provide a fix. Many owners…

   NHTSA complaint #11630444 · source
4. Filed Dec 11, 2024OKElectrical System

   The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen. Several others in my cadillac lyriq facebook group have experienced this issue, it is a major safety concern and needs to be addressed…

   NHTSA complaint #11630145 · source
5. Filed Aug 26, 2024KYDriver Assistance & Safety Tech

   Weather was dry. Time was 5:30 PM - still sunlit. Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH. I can not recall of brakes were active but my car was configured for "one pedal driving" so when the accelerator was disengaged, the brake is applied.…

   NHTSA complaint #11610956 · source
6. Filed Aug 8, 2024MIDriver Assistance & Safety Tech

   Vehicle is automatically braking at low speeds when there is no reason to do so. It is as if the vehicle thinks something is there but there is nothing there

   NHTSA complaint #11607351 · source
7. Filed Jul 1, 2024NYLighting

   While transitioning to day to night, the instrument panel dims prematurely making the content very hard to see. This includes all indicators such as speed, turn signals, and other gauges and possible fault indications. This happens prior to dusk, when there is still plenty of daylight remaining. The headlights come on (this is fine), but the display dims to full night mode at the same time also. Although the instrument display night illumination level is adjustable with the…

   NHTSA complaint #11598096 · source
8. Filed Mar 11, 2024NYLighting

   The Lyriq, as well as all current GM vehicles, use an icon on their instrument panel for indicating headlights are on that is incorrect. They use the symbol for parking lights rather than the symbol for low beam headlights on their instrument panel display. This is especially confusing because their own digital menu to turn on lights correctly shows the low beam headlights symbol for headlights, and the parking lights symbol for parking lights. However, turning on low beam…

   NHTSA complaint #11576637 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology