2024 Cadillac Lyriq problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 89 complaints with NHTSA about the 2024 Cadillac Lyriq, most often about driver assistance & safety tech. There are 5 recalls for this model year.
- Complaints
- 89
- Recalls
- 5
- Crashes
- 14
- Fires
- 2
- Injuries
- 3
- Median mileage
- 18,125 mi at time of problem
Key facts
- Driver Assistance & Safety Tech is the most-reported problem area, named in 32 of 89 complaints (36%).
- Electrical System (30) and brakes (21) follow.
- Half of the complaints that list mileage happened before 18,125 mi.
- Owners reported 14 crashes, 2 fires and 3 injuries.
- The 2024 Cadillac Lyriq has 5 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It has the most serious complaint record of all 4 Cadillac Lyriq model years we track.
- That is 305% more complaints than the 2023 model year (22).
2024 Cadillac Lyriq problems by category
- Driver Assistance & Safety Tech · 11 crashes32 complaints
- Electrical System · 3 crashes30 complaints
- Brakes · 6 crashes21 complaints
- Other / Unknown · 1 crash14 complaints
- Lighting12 complaints
- Acceleration & Cruise Control · 3 crashes9 complaints
- Transmission & Drivetrain · 1 crash6 complaints
- Fuel, Hybrid & EV Propulsion4 complaints
- Steering · 1 crash4 complaints
- Airbags · 2 crashes2 complaints
- Engine2 complaints
- Seats & Seat Belts1 complaints
- Body & Structure1 complaints
- Visibility & Wipers1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 30 |
| Forward collision avoidance: automatic emergency braking | 21 |
| Service brakes | 21 |
| Unknown or other | 13 |
| Exterior lighting | 12 |
| Vehicle speed control | 9 |
| Forward collision avoidance: warnings | 9 |
| Back over prevention: automatic system braking | 6 |
When problems happen (mileage)
2024 Cadillac Lyriq recalls (5)
- BACK OVER PREVENTION:SOFTWARE
General Motors, LLC (GM) is recalling certain 2024 Lyriq vehicles. The rearview camera screen may turn gray with no camera image.
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: The vehicle cockpit unit (VCU) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 16, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N252542530. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Risk: A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Remedy: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
- SUSPENSION:FRONT:STABILIZER BAR
General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
Risk: Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
Risk: A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
Remedy: The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM · ELECTRICAL SYSTEM:WIRING
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
NHTSA defect investigations
- EA26006Opened Aug 21, 2026Open
Electronic Brake Module Component Failure
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until th…
Recent 2024 Cadillac Lyriq complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 17, 2026GAElectrical System
On or about August 6, 2026, I received email communication from the GM EV Concierge , establishing Case #106606137. My vehicle has been "bricked" and GM has had possession of it since August 3, 2026, (46 days and counting) without so much as an official diagnosis or repair timeline. I have repeatedly been told that the matter has been “escalated,” that GM is “working with the dealership,” and that the repair is being “expedited,” however, I don't know to whom it has been…
NHTSA complaint #11764970 · source - Filed Sep 1, 2026AZOther / Unknown
The vehicle is a Cadillac Lyriq. Following an over the air software update pushed by the manufacturer, the vehicle began displaying a high voltage system error message and lost the ability to DC fast charge. The high voltage components themselves are reported to be functional, the issue appears to be caused entirely by the software update rather than a hardware failure. The vehicle has been at an authorized dealership service center since August 14, 2026, awaiting a…
NHTSA complaint #11761303 · source - Filed Aug 22, 2026MAElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain
On August 9, 2026, at approximately 3:40 a.m., while driving, the vehicle suddenly lost all propulsion and became completely disabled on the roadway. The vehicle remained powered on but would not move forward or backward. At approximately the time of the failure, Cadillac/OnStar Advanced Diagnostics generated a critical Electric Drive Unit warning instructing immediate service and reported diagnostic code P0A78. Additional vehicle diagnostic warnings involved the electric…
NHTSA complaint #11758673 · source - Filed Jul 27, 2026CODriver Assistance & Safety TechElectrical System
The infotainment screen in my car plus the menu control went completely dead. With the screen dead completely this mean you cannot see the speedomoter, rear camera feeds, warning symbols on the dash. You cannot see current speed, you cannot hear any sound so all alerting systems are down. You are completely blind in a vehicle built around this screen. Dealership has already confirmed faulty computer module. However was told it would have been originally resolved under…
NHTSA complaint #11753137 · source - Filed Jul 27, 2026VADriver Assistance & Safety Tech
This is about an issue with the ACC system. While driving with the ACC engaged, it will intermittently disengage and without notification. Then the vehicle applies hard braking. After many multiple occurrences, I now tap the brake pedal and apply acceleration. I can't tell you how concerning this can be while driving at interstate speed. Just the thought of a large truck behind me will put the fear into you. Additionally, I have been able to hear an electrical clicking noise…
NHTSA complaint #11753122 · source - Filed Jul 12, 2026TXBrakesDriver Assistance & Safety Tech
In the past 18 months the vehicle has experienced phantom breaking while driving 3 times. Each time there were no vehicles within 30 or more feet from the vehicle. All 3 times occurred while driving the vehicle and going between 20-40 mph. The vehicle engaged in an emergency break and stopped the car in the road. All three times could have resulted in a major accident as it occurred on busy roadways. This last time it happened in the middle of an intersection with no…
NHTSA complaint #11749877 · source - Filed Jun 25, 2026INSteering
Component Involved: Steering Wheel Assembly (Super Cruise Steering Wheel Light Bar / Rim)Safety Defect Description:The plastic insert covering the Super Cruise LED light bar and the surrounding leather wrap located directly on the top rim of the steering wheel are breaking apart, peeling, and separating. This is an immediate and severe driving safety hazard. While executing turns and maneuvering the vehicle, the driver’s hands and clothing sleeves are actively getting caught…
NHTSA complaint #11746363 · source - Filed May 23, 2026FLCrash1 injuredDriver Assistance & Safety Tech
I put the car in reverse and released the parking brake. The car started to move backwards. However, the back passenger door was wide open, and the passenger was standing outside the car in the path of the open door. The door hit a guide wire running from the top of a power pole to the sidewalk beside the car. The wire pulled the door backwards, destroying it. This was fortunate. Without the wire in the way, I would’ve had not heard the crashing of the door and would have…
NHTSA complaint #11739744 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology