2014 Chevrolet Captiva problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 58 complaints with NHTSA about the 2014 Chevrolet Captiva, most often about electrical system. There are 0 recalls for this model year.
- Complaints
- 58
- Recalls
- 0
- Crashes
- 2
- Fires
- 2
- Injuries
- 4
- Median mileage
- 80,650 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 30 of 58 complaints (52%).
- Engine (19) and driver assistance & safety tech (6) follow.
- Half of the complaints that list mileage happened before 80,650 mi.
- Owners reported 2 crashes, 2 fires and 4 injuries.
- It has the most serious complaint record of all 3 Chevrolet Captiva model years we track.
- That is 222% more complaints than the 2013 model year (18).
2014 Chevrolet Captiva problems by category
- 30 complaints
- Engine19 complaints
- Other / Unknown · 1 crash12 complaints
- Driver Assistance & Safety Tech6 complaints
- Transmission & Drivetrain4 complaints
- Body & Structure · 1 crash4 complaints
- Visibility & Wipers3 complaints
- Lighting2 complaints
- Fuel, Hybrid & EV Propulsion2 complaints
- Airbags · 2 crashes2 complaints
- Seats & Seat Belts2 complaints
- Steering2 complaints
- Suspension1 complaints
- Acceleration & Cruise Control1 complaints
- Brakes1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 27 |
| Engine | 19 |
| Unknown or other | 12 |
| Electronic stability control (esc) | 6 |
| Electrical system:ignition | 3 |
| Structure:body | 3 |
| Power train | 3 |
| Visibility/wiper | 3 |
When problems happen (mileage)
2014 Chevrolet Captiva recalls (0)
No recalls on file.
Recent 2014 Chevrolet Captiva complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Aug 18, 2023134,000 miCAFireElectrical SystemLighting
The contact owns a 2014 Chevrolet Captiva. The contact stated that while in the vehicle, she noticed smoke filling the interior of the vehicle. Upon visual inspection, she noticed the smoke originating from a fire on the passenger side visor. The contact stated that she was able to extinguish the fire herself after removing the visor from the vehicle. A police or fire report was not filed. No warning lights were illuminated. The vehicle was taken to the dealer, who failed to…
NHTSA complaint #11539471 · source - Filed Apr 13, 202372,123 miOHTowedElectrical SystemSeats & Seat Belts
The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on…
NHTSA complaint #11516921 · source - Filed Nov 17, 2022TXBody & StructureElectrical SystemTransmission & Drivetrain
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
NHTSA complaint #11494028 · source - Filed Jul 9, 2022NCFireElectrical SystemLightingVisibility & Wipers
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
NHTSA complaint #11473116 · source - Filed Jul 6, 2022IAOther / Unknown
Drive Belt Tensioner is broken, causing loud noise under the hood. The belt could be affected if not repaired and confirmed by Firestone Auto Care. Nothing else but Chevy GM will not fix the issue even though there is a specific service campaign bulletin in regards to the issue.
NHTSA complaint #11472566 · source - Filed Jun 20, 2022NCCrash1 injuredTowedAirbags
I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.
NHTSA complaint #11470048 · source - Filed Jun 7, 2022PAOther / Unknown
The key is stuck and will not release from my ignition. I have tried numerous ways to get the key out and it just won't come out. I have had to disconnect my battery so that it doesn't drain my battery, but the issue is still there. I can't use my car to go to work due to the fact my key won't come out. This has really put me in a bind and is unacceptable. I don't have the money to have this fixed and I would like for the manufacturer to help me out. This is a real safety…
NHTSA complaint #11467914 · source - Filed Mar 14, 2022MNEngine
My car suddenly started acting funny and was not running well while i was driving, when i got to a stop sign it totally died. It was towed to a shop and was totally out of oil, my car wasn't even 1500 miles over it's last oil change. The engine was totally ruined and needed to be replaced. THis again seems to be a common problem with these engines that they just go out using all the oil in the vehicle unexpectedly.
NHTSA complaint #11456662 · source
Compare the 2014 Chevrolet Captiva with another vehicle →
Other 2014 Chevrolet models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology