2018 Dodge Journey driver assistance & safety tech problems

Related recalls

• Recall 18V398000Jun 14, 20181,837 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

  Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.

  Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

What owners say

1. Filed Oct 5, 2026CADriver Assistance & Safety Tech

   I own a 2018 Dodge Journey Crossroad V6. I am submitting this complaint because I have experienced multiple serious and recurring problems with the vehicle. The vehicle has had multiple transmission repairs/replacements. I have spent a significant amount of money addressing transmission problems, yet I continue to have major mechanical issues with the vehicle. The vehicle is also experiencing catalytic-converter/emissions-system problems. The check-engine light is on and the…

   NHTSA complaint #11769027 · source
2. Filed Oct 3, 2026CADriver Assistance & Safety Tech

   My rear view back up camera flipped upside down.. then it would have lines in it like an old tv.. now it’s just black and doesn’t work at all. There is a recall for my model just 1 year newer than mine. Can you help me!

   NHTSA complaint #11768658 · source
3. Filed Aug 19, 202680,000 miFLDriver Assistance & Safety Tech

   The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that an unknown recall was not associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received an unknown recall notification with a similar failure description; however, the VIN was…

   NHTSA complaint #11757898 · source
4. Filed Aug 12, 202668,000 miTXDriver Assistance & Safety Tech

   The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the rear-view camera image was inverted. The contact later received notification of NHTSA Campaign Number: 25E052000 (Back Over Prevention), and the vehicle was taken to a dealer for the recall repair; however, the dealer informed the contact that the VIN was not included in the recall and referred the contact to the manufacturer. The manufacturer was notified of the failure and scheduled an…

   NHTSA complaint #11756433 · source
5. Filed Aug 5, 2026GADriver Assistance & Safety Tech

   Loss of Visibility in Backup Camera When in reverses the camera will come on then go fuzzy then go out and displays a camera in orange with an orange line going though it

   NHTSA complaint #11754897 · source
6. Filed Jul 15, 2026TXDriver Assistance & Safety Tech

   The rearview backup camera intermittently fails to display an image when the vehicle is shifted into reverse. The camera occasionally works, but most of the time the screen is blank or the image does not appear. I understand that similar 2018 Dodge Journey vehicles were recalled for this exact defect, but my VIN was excluded even though it exhibits the same symptoms. This creates a significant safety hazard because the vehicle does not consistently comply with Federal Motor…

   NHTSA complaint #11750685 · source
7. Filed Jul 15, 2026GADriver Assistance & Safety Tech

   Back up camera works sometimes and sometimes it doesn’t. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black

   NHTSA complaint #11750522 · source
8. Filed May 1, 202684,000 miNYDriver Assistance & Safety Tech

   The contact owns a 2018 Dodge Journey. The contact stated while reversing, the rearview camera occasionally displayed a brief intermittent image, an inverted image, or the camera was inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The contact related the failure to NHTSA Campaign Number: 18V398000 (Back Over Prevention); however, the VIN was not included. The vehicle was taken to a dealer, who confirmed that the VIN was not…

   NHTSA complaint #11735092 · source
9. Filed Apr 6, 2026140,000 miCADriver Assistance & Safety TechVisibility & Wipers

   The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number:…

   NHTSA complaint #11729403 · source
10. Filed Feb 18, 2026132,000 miNYDriver Assistance & Safety Tech

    The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The dealer informed…

    NHTSA complaint #11718827 · source
11. Filed Nov 20, 202511,000 miPADriver Assistance & Safety Tech

    The contact owns a 2018 Dodge Journey. The contact stated that while in reverse, the digital screen failed to display a rearview image as intended, and the image was distorted, flickered a black screen, or a signal error was displayed. No warning light was illuminated. The local dealer was contacted; however, the VIN was not under recall. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was…

    NHTSA complaint #11700511 · source
12. Filed Oct 6, 202583,258 miFLDriver Assistance & Safety Tech

    The contact's husband owns a 2018 Dodge Journey. The contact stated that while in reverse(R), the rear-view camera image was either blank or upside-down. The vehicle was taken to a dealer, where the camera was repaired. Despite the repair, the contact stated that the failure had recently recurred. The manufacturer was notified of the recent failure, but informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to…

    NHTSA complaint #11691572 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology