2020 Ford Escape Hybrid body & structure problems

Related recalls

No recalls on file.

What owners say

1. Filed Aug 17, 202690,000 miTXBody & Structure

   The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the panoramic sunroof center trim piece became dislodged. The contact associated the failure with Technical Service Bulletin: 23-213 and stated it was a known issue with the panoramic sunroof center trim pieces being dislodged due to extreme heat and weather. The dealer was contacted and stated that a master technician was needed to perform the repair. The vehicle was not…

   NHTSA complaint #11757511 · source
2. Filed Jul 7, 202682,000 miNE1 injuredBody & StructureDriver Assistance & Safety Tech

   The contact owns a 2020 Ford Escape. The contact stated that the vehicle was taken to a local dealer for NHTSA Campaign Number: 26V123000 (Back Over Prevention). The dealer performed the software reprogramming; however, a week after the recall repair, the display screen and rearview camera shut off again. Additionally, a piece of interior ceiling trim fell and struck the contact's arm, resulting in a minor injury. The local dealer was contacted, but the vehicle was not…

   NHTSA complaint #11748752 · source
3. Filed Feb 28, 202560,000 miOHBody & Structure

   The contact owns a 2020 Ford Escape Hybrid. The contact stated that while operating the vehicle, there was an abnormally strong odor of mold and mildew was inside the cabin of the vehicle. The vehicle was taken to the local dealer who discovered that rainwater had leaked into the trunk and spare tire well, causing mold and mildew to develop inside the vehicle. The contact was informed that the carpet needed to be replaced. The exact cause of the water intrusion was unknown.…

   NHTSA complaint #11645477 · source
4. Filed Sep 24, 202478,000 miFLBody & Structure

   The contact owns a 2020 Ford Escape. The contact stated while exiting the vehicle, there was an abnormal crackling sound coming from the driver's side door. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was…

   NHTSA complaint #11616214 · source
5. Filed Aug 15, 2024VTBody & Structure

   The spot weld in the driver’s side door arm has failed. The door is not closing properly and makes a loud clunk when opening or closing. Car is available for inspection, Dealer can not assess for another week.

   NHTSA complaint #11608637 · source
6. Filed Jun 28, 2024NCBody & Structure

   For a little over 24 hours the front driver side door began making a strange crunching like noise. The next day upon attempting to close the door, three welds that hold a long black hinge within the door broke. These are small, sheet metal welds and in no way appropriate for something as heavy and important as a car door.

   NHTSA complaint #11597576 · source
7. Filed Jun 24, 2024TXBody & Structure

   The door hinge's weld came off. All of the sudden the door was making noises when opening and closing. When finally, it wouldn't close at all. I was looking on what was wrong and the door hinge wasn't welded on the door and it shows 3 dots where the welding broke off.

   NHTSA complaint #11596112 · source
8. Filed May 21, 2024MSBody & Structure

   Hear a popping sound when opening the driver side door on my 2020 Escape Titanium Hybrid. Tack welds all broke free on the driver's side door hinge mechanism. Ford dealership informed me it was not under regular or extended warranty

   NHTSA complaint #11589862 · source
9. Filed May 19, 2024CTBody & Structure

   Driver side door made a loud popping sound when opening or closing. Sound came from door hinge area. After only 7 opens, the popping sound turned into a crunching sound and the check arm spot welds broke free from the panel of the door.

   NHTSA complaint #11589528 · source
10. Filed May 17, 202425,000 miCTBody & Structure

    The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the driver's door failed to open all the way, and the contact observed a popping sound coming from the door hinges. Additionally, the contact stated that the driver's side window failed to roll down more than an inch. The vehicle was taken to a dealer where it was diagnosed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure.…

    NHTSA complaint #11589282 · source
11. Filed May 1, 2024WIBody & Structure

    Front driver door spot welds failed. Ability to open drivers door and window affected. Took to repair shop that told me the welds opening and closing the door all failed. No message or warning, or symptoms prior to failure.

    NHTSA complaint #11586272 · source
12. Filed Apr 19, 202435,000 miOKBody & Structure

    The contact owns a 2020 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a popping and cracking sound coming from the door panel. Additionally, sometimes the front driver's side door was difficult to open and close. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 35,000.

    NHTSA complaint #11584074 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology