2023 Genesis GV60 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 58 complaints with NHTSA about the 2023 Genesis GV60, most often about electrical system. There are 8 recalls for this model year.
- Complaints
- 58
- Recalls
- 8
- Crashes
- 2
- Fires
- 0
- Injuries
- 1
- Median mileage
- 7,300 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 33 of 58 complaints (57%).
- Transmission & Drivetrain (13) and fuel, hybrid & EV propulsion (6) follow.
- Half of the complaints that list mileage happened before 7,300 mi.
- Owners reported 2 crashes, 0 fires and 1 injury.
- The 2023 Genesis GV60 has 8 recalls on file.
- It has the most serious complaint record of all 3 Genesis GV60 model years we track.
2023 Genesis GV60 problems by category
- Electrical System · 1 crash33 complaints
- Transmission & Drivetrain13 complaints
- Other / Unknown10 complaints
- Fuel, Hybrid & EV Propulsion6 complaints
- Seats & Seat Belts4 complaints
- Driver Assistance & Safety Tech · 1 crash3 complaints
- Acceleration & Cruise Control2 complaints
- Brakes · 1 crash2 complaints
- Body & Structure1 complaints
- Visibility & Wipers1 complaints
- Wheels & Tires1 complaints
- Engine1 complaints
- Lighting1 complaints
- Suspension1 complaints
- Airbags · 1 crash1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 32 |
| Power train | 12 |
| Unknown or other | 10 |
| Fuel/propulsion system | 6 |
| Seat belts | 3 |
| Vehicle speed control | 2 |
| Service brakes | 2 |
| Forward collision avoidance: adaptive cruise control | 1 |
When problems happen (mileage)
2023 Genesis GV60 recalls (8)
- STRUCTURE:EXTERIOR TRIM · VISIBILITY:WINDSHIELD
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Genesis GV60 electric vehicles. The stainless-steel molding at the top of the windshield assembly may detach.
Risk: Detached molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will replace the windshield molding, free of charge. Owner notification letters are expected to be mailed beginning October 30, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 028G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 20, 2025.
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2025 G90 and GV60 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed August 22, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 027G.
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
- POWER TRAIN:DRIVELINE:DRIVESHAFT
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
- SEAT BELTS:FRONT:RETRACTOR
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles. The automatic locking retractor for the front passenger-side seat belt may prohibit the seat belt from fastening and/or extending properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the front passenger-side seat belt, as necessary, free of charge. Owner notification letters were mailed September 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 015G.
- POWER TRAIN:DRIVELINE:DRIVESHAFT
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system. The rear driveshafts may fracture, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the left and right rear driveshafts, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 014G.
- SEAT BELTS:FRONT · SEAT BELTS:PRETENSIONER
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Recent 2023 Genesis GV60 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Jul 10, 2026ALOther / Unknown
A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has been to two dealerships that independently diagnosed the problem as the A/C compressor. The car is currently at Allen Turner Genesis in Pensacola, FL so it should be available for…
NHTSA complaint #11749673 · source - Filed Jun 11, 2026NVElectrical SystemOther / UnknownTransmission & Drivetrain
This complaint is in regards to Safety Recall 272 Component Failure and Vehicle Disabling / SOS System Failure On [XXX], at approximately [XXX] PM, I was driving my Genesis vehicle during rush hour when I heard a loud popping sound. Immediately following the sound, the dashboard displayed a critical warning light stating: "Electrical Charging System Fault — Check Electrical System." Because I was actively driving in heavy rush-hour traffic, this sudden loss of charging…
NHTSA complaint #11743386 · source - Filed Jun 8, 2026CAElectrical SystemFuel, Hybrid & EV Propulsion
Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out that the level 2 charging station was the problem due to seeing someone else…
NHTSA complaint #11742759 · source - Filed May 3, 2026CASeats & Seat Belts
2023 Genesis GV60 has a recurring pre-active seat belt system malfunction. The seat belt pre-tensioner activates without cause, tightening the seat belt unexpectedly while driving. This defect has occurred multiple times and has been documented across three separate dealer repair visits. Visit 1 (05/30/2025, 7,122 mi): Galpin Genesis Van Nuys - DTC B1A4718 stored, seat belt pre-tensioner malfunction diagnosed. Visit 2 (06/06/2025, 7,179 mi): Genesis Pasadena - Same defect…
NHTSA complaint #11735415 · source - Filed Apr 16, 2026CACrashDriver Assistance & Safety Tech
The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and the system would randomly turn off a least a few times a day so I would need to take over quickly. Yesterday when I was driving in the carpool HOV lane in the Los Angeles area…
NHTSA complaint #11731712 · source - Filed Mar 1, 2026NJOther / Unknown
I purchased a used 2023 Genesis GV60 on [XXX] from a franchised Genesis dealer in New Jersey (Genesis of Wayne, Wayne, NJ). At the time of delivery, the vehicle had an open safety recall with an available remedy and it was not completed prior to sale/delivery. After purchase, Genesis’ official recall/campaign lookup for my VIN showed at least one open safety recall listed as “Incomplete.” The dealer had represented that recalls were addressed, but Genesis’ system continued…
NHTSA complaint #11721302 · source - Filed Feb 13, 2026UTElectrical System
Car stopped taking a charge. ICCU and fuse seem to have died. This widespread problem needs to be addressed by the manufacturer. It's dangerous and careless to not have fixed the issue years later.
NHTSA complaint #11717822 · source - Filed Feb 11, 2026CATransmission & Drivetrain
While driving car, I heard a "pop" sound coming from the back seat, my ICCU had failed and then there was a sudden loss vehicle power and the car went into a limp mode. The car only had 5,650 miles on it. This is a serious safety hazard. The car was towed to the dealership and a new ICCU was installed. The replacement part was the same model number that had failed. I was advised by the service adviser that I could possibly experience another ICCU failure in the future.
NHTSA complaint #11717429 · source
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Other 2023 Genesis models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology