2024 Hyundai Ioniq 5 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 224 complaints with NHTSA about the 2024 Hyundai Ioniq 5, most often about electrical system. There are 3 recalls for this model year.
- Complaints
- 224
- Recalls
- 3
- Crashes
- 5
- Fires
- 0
- Injuries
- 2
- Median mileage
- 10,120 mi at time of problem
Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.
Key facts
- Electrical System is the most-reported problem area, named in 177 of 224 complaints (79%).
- Fuel, Hybrid & EV Propulsion (51) and transmission & drivetrain (37) follow.
- Half of the complaints that list mileage happened before 10,120 mi.
- Owners reported 5 crashes, 0 fires and 2 injuries.
- The 2024 Hyundai Ioniq 5 has 3 recalls on file.
- NHTSA has opened 1 defect investigation covering this vehicle.
- It ranks 4th of 5 Hyundai Ioniq 5 model years by our severity-weighted complaint score (1st = worst).
- That is 42% fewer complaints than the 2023 model year (387).
2024 Hyundai Ioniq 5 problems by category
- Electrical System · 2 crashes177 complaints
- Fuel, Hybrid & EV Propulsion · 1 crash51 complaints
- 37 complaints
- 22 complaints
- Other / Unknown19 complaints
- Brakes · 4 crashes9 complaints
- Driver Assistance & Safety Tech · 3 crashes8 complaints
- Acceleration & Cruise Control7 complaints
- Visibility & Wipers5 complaints
- Steering · 1 crash5 complaints
- Wheels & Tires · 1 crash3 complaints
- Lighting2 complaints
- Body & Structure · 1 crash2 complaints
- Seats & Seat Belts1 complaints
- Airbags1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 175 |
| Fuel/propulsion system | 51 |
| Power train | 37 |
| Engine | 22 |
| Unknown or other | 19 |
| Service brakes | 9 |
| Vehicle speed control | 7 |
| Steering | 5 |
When problems happen (mileage)
2024 Hyundai Ioniq 5 recalls (3)
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
NHTSA defect investigations
Loss of Motive Power
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the I…
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2024 Hyundai Ioniq 5 SUV Early Release AWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★★ |
| 2024 Hyundai Ioniq 5 SUV Early Release RWD | ★★★★★ | ★★★★☆ | ★★★★★ | ★★★★★ |
| 2024 Hyundai Ioniq 5 SUV Later Release AWD | Not Rated | Not Rated | ★★★★★ | ★★★★★ |
| 2024 Hyundai Ioniq 5 SUV Later Release RWD | Not Rated | Not Rated | ★★★★★ | ★★★★★ |
Recent 2024 Hyundai Ioniq 5 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 5, 2026CAElectrical System
My partner drove it towards location about 1 mile away. Partner had driven it about 3 miles each way just a few hours earlier. Also drove it about 5 hours earlier in the morning, then I drove it about 10 miles. I charged it at home L2 (6.8kW) successfully hours before partner drove it and experienced the problem. Partner said it had low power after starting, then expected power. Drove about 1 mile then the Stop Safely and Check Power Supply displayed on the dash. Partner…
NHTSA complaint #11769155 · source - Filed Oct 1, 2026CASteering
My wife experienced a sudden loss/reduction of power-steering assist while driving the Ioniq 5 on [XXX], accompanied by warning indicators with "Check Driver Attention Warning (DAW) system". Vehicle required towing. Fault subsequently disappeared and could not be reproduced at the Hyundai dealership service department at Alexander Hyundai in Oxnard, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11768247 · source - Filed Aug 26, 2026CAElectrical SystemOther / Unknown
Vehicle stopped responding at freeway speeds. Pedals didn’t do anything. Slowly pulled over and off freeway powered off car and back on again. Was able to continue driving home. Almost got stuck in the middle of the freeway
NHTSA complaint #11759757 · source - Filed Aug 21, 2026WAFuel, Hybrid & EV Propulsion
Failure of the iccu. Needed complete replacement under warranty. Unable to charge via any AC charger. The iccu had already been repaired under an existing recall.
NHTSA complaint #11758474 · source - Filed Aug 19, 2026CAElectrical SystemOther / Unknown
After car has been parked, when trying to start car , car turns on briefly saying 12 v battery low come to safe stop. Then car dies. Car isn’t in motion since it’s been parked. First time it happened I needed a tow truck and the tow truck needed to jump my battery. Since then battery keeps dying when trying to start this has happened every time I start the car since July 11 2026
NHTSA complaint #11757939 · source - Filed Aug 12, 2026CATransmission & Drivetrain
Was driving to vegas, it was 103-107 degrees After fast DC charging drivetrain had issues that when pressing acceleration the car would have almost a loss in power that caused a stuttering movement. If forcefully driven, the error message drivetrain electrical system would pop up. Issue can be resolved but only after letting the car stay in park for 10-15 minutes after finished charging. Issue was repeatable but only if weather was hot enough. This shouldn't happen or at…
NHTSA complaint #11756391 · source - Filed Aug 11, 2026CACrash2 injuredBody & StructureSteeringWheels & Tires
Going thru a parking lot to a drive thru at a fast food place, rounding a small curve at a very low speed then trying go to 1 st lane out of 2 lanes the car suddenly went out of control and accelerated to center pole. The pole was a barrier protecting the support pole for the canopy. The car front center hit the pole so hard that the front collapsed. The hood buckled in the center and the pole went half way to the windscreen. The air bags did not deploy. The driver got hit…
NHTSA complaint #11756364 · source - Filed Aug 3, 2026AZEngineOther / Unknown
The car engine shutdown mid drive. One minute before the complete stop, the car was stalling every 20 sec or so, then the acceleration stop responding to the drive pedal. The car was gliding to a stopping point. The "Engine " warning was on the display. Afterward, the car was towed to the Earnhardt Hyundai North Scottsdale, where the service center could not recreate the problem. They concluded that is a non issue since they did not observe the same issue during the test and…
NHTSA complaint #11754557 · source
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Other 2024 Hyundai models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology