2025 Hyundai Ioniq 5 problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 297 complaints with NHTSA about the 2025 Hyundai Ioniq 5, most often about electrical system. There are 9 recalls for this model year.
- Complaints
- 297
- Recalls
- 9
- Crashes
- 3
- Fires
- 0
- Injuries
- 2
- Median mileage
- 8,000 mi at time of problem
Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.
Key facts
- Electrical System is the most-reported problem area, named in 226 of 297 complaints (76%).
- Fuel, Hybrid & EV Propulsion (66) and transmission & drivetrain (57) follow.
- Half of the complaints that list mileage happened before 8,000 mi.
- Owners reported 3 crashes, 0 fires and 2 injuries.
- The 2025 Hyundai Ioniq 5 has 9 recalls on file.
- It ranks 3rd of 5 Hyundai Ioniq 5 model years by our severity-weighted complaint score (1st = worst).
- That is 33% more complaints than the 2024 model year (224).
2025 Hyundai Ioniq 5 problems by category
- 226 complaints
- 66 complaints
- Transmission & Drivetrain · 1 crash57 complaints
- 30 complaints
- Other / Unknown · 2 crashes24 complaints
- Engine · 1 crash20 complaints
- Acceleration & Cruise Control16 complaints
- Steering5 complaints
- Brakes · 1 crash4 complaints
- Wheels & Tires4 complaints
- Airbags · 1 crash3 complaints
- Body & Structure3 complaints
- Seats & Seat Belts2 complaints
- Visibility & Wipers1 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 226 |
| Fuel/propulsion system | 66 |
| Power train | 57 |
| Unknown or other | 24 |
| Engine | 20 |
| Forward collision avoidance: adaptive cruise control | 19 |
| Vehicle speed control | 16 |
| Lane departure: assist | 15 |
When problems happen (mileage)
2025 Hyundai Ioniq 5 recalls (9)
- SUSPENSION:CRITICAL FASTENERS
Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
Risk: An electrical short in the high voltage battery system increases the risk of a fire.
Remedy: Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.
- SEAT BELTS:FRONT:RETRACTOR
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
Risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.
- SUSPENSION:CRITICAL FASTENERS
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
Risk: A loss of vehicle stability control increases the risk of a crash.
Remedy: Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
Risk: An electrical short in the high voltage battery system increases the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.
- EXTERIOR LIGHTING:HEADLIGHTS
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
Remedy: Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.
Risk: Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.
Remedy: Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.
- AIR BAGS:SIDE/WINDOW · ELECTRICAL SYSTEM:WIRING
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
Risk: A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
Risk: Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2025 Hyundai Ioniq 5 SUV AWD | Not Rated | Not Rated | Not Rated | ★★★★★ |
| 2025 Hyundai Ioniq 5 SUV RWD | Not Rated | Not Rated | Not Rated | ★★★★★ |
Recent 2025 Hyundai Ioniq 5 complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Sep 19, 2026COElectrical SystemTransmission & Drivetrain
I am writing to document my case regarding my leased 2025 Hyundai Ioniq 5 XRT. Vehicle: 2025 Ioniq 5 XRT, VIN [XXX] Lease start / delivery date: Odometer: 4,368 miles Servicing dealer: Stevinson Hyundai, [XXX] Case number: XXX What happened: On Saturday, XXX, while I was driving, the vehicle displayed "Stop vehicle and check power supply" with the red 12V battery warning and the master warning light, and power was limited to approximately 25 mph. The high-voltage battery was…
NHTSA complaint #11765558 · source - Filed Sep 11, 2026SCSteering
Driving at highway speeds, the front end feels unstable. It feels as if the tires are jumping around and will move the car to the right or left. It is difficult to maintain control. I had it into the dealer shortly after I bought the car to complain about what I thought was a front end alignment problem. They didn't think there was an issue until they got it into the shop. They said afterwords that it WAS OUT OF LINE. But their fix did not hold, so I went in again for the…
NHTSA complaint #11763548 · source - Filed Sep 8, 2026HIElectrical SystemEngine
Full electrical power system failure. Heard a loud pop noise emanating from under the rear seats of the car. The power. Failure lights came on and the car lost power. We were able to get the car to slowly drive back to the garage where it completely shut down and was inoperable from that point on. Car has been towed to the local dealer for diagnostics and repair.
NHTSA complaint #11762941 · source - Filed Sep 8, 2026NYElectrical SystemFuel, Hybrid & EV PropulsionOther / Unknown
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with minimal cell phone service. I tried to restart the vehicle several times and…
NHTSA complaint #11762663 · source - Filed Sep 4, 2026NYFuel, Hybrid & EV PropulsionOther / UnknownAcceleration & Cruise Control
Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the accelerator did absolutely nothing to increase my speed. On slight downhills I…
NHTSA complaint #11762153 · source - Filed Sep 2, 2026VAElectrical SystemFuel, Hybrid & EV PropulsionAcceleration & Cruise Control
While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”. Attempting to re-engage the cruise control did not work and then the vehicle suddenly lost all propulsion (pressing the accelerator did nothing). The car quickly slowed to about 20 mph before we could maneuver it to the shoulder and turn it off. After a couple minutes, we restarted the car and drove it to the dealer. There were no other…
NHTSA complaint #11761730 · source - Filed Aug 31, 2026CAElectrical SystemEngine
I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system. I originally bought th car from Capitol Huyndai in San Jose on September 2025 and it has 5992 miles. I towed the car to Dublin Hyundai for repair and confirmed the DTCP1A9096 for ICCU computer failing to charge the 12 v battery. It was a well known recall . I do not have any update on the…
NHTSA complaint #11761068 · source - Filed Aug 22, 2026NCElectrical System
My car starting throwing a “check electric vehicle system” warning intermittently beginning on July 7, 2026 which went away when I restarted the car. This happened again on July 27, 2026 three to four times while I was driving. The car did not lose power. As I was going to dealer the warning cleared and no code showed up in my diagnostic history. On August 12, 2026, the car once again showed "check electric vehicle system” and would initially clear when I restarted the car.…
NHTSA complaint #11758690 · source
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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology