2019 Hyundai Kona Electric electrical system problems

Related recalls

• Recall 21V127000Mar 1, 20214,696 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

  Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

  Risk: An electrical short in the Li-ion battery increases the risk of a fire.

  Remedy: Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.

• Recall 20V630000Oct 13, 20206,707 vehiclesPark outside
  ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY · ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

  Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

  Risk: An electrical short in the Li-ion battery increases the risk of a fire.

  Remedy: Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.

What owners say

1. Filed Aug 15, 2025CAFireBrakesElectrical SystemEngine

   Component Failed: Electric transmission/drive unit failed twice before 150,000 miles. Still in vehicle, available for inspection. Safety Risk: Loss of propulsion while driving creates risk of being rear-ended or stranded in dangerous traffic conditions. Right now the car is not drivable Confirmed By: Problem confirmed by Hyundai dealership/service center on both failures. Inspection: Inspected by authorized Hyundai service center; manufacturer was notified. Warning Symptoms:…

   NHTSA complaint #11680934 · source
2. Filed Jan 18, 2025CTElectrical System

   The Charging unit made by Enel X called a JuiceBox 40 failed to complete a charge. Upon examination of the charger it was determined that the plug from the unit to the 240V receptacle was fused to the outlet and could not be removed. When my electrician opened the box he was able to force the plug out of the outlet. He found that the plug was burned as well as the copper wire that went to the plug from the electrical box.

   NHTSA complaint #11636790 · source
3. Filed Apr 25, 2023UTElectrical SystemEngine

   I purchased a 2019 Hyundai Kona electric from dealership. They said they had to change the electric battery before selling it to us and now the emergency light went on the dash we brought it back to the dealership and they said the battery the installed is not safe and will take 6 months to get a new one and are not giving us a car to drive.

   NHTSA complaint #11518983 · source
4. Filed Oct 14, 2022HIElectrical System

   The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint #11489330 · source
5. Filed Jul 25, 2022ALElectrical System

   The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

   NHTSA complaint #11475688 · source
6. Filed Mar 25, 2022COElectrical SystemFuel, Hybrid & EV Propulsion

   There has been a battery recall on our Kona EV since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do…

   NHTSA complaint #11458393 · source
7. Filed Jan 19, 202221,000 miNYElectrical System

   The contact owns a 2019 Hyundai Kona. The contact stated that she initially received notification of NHTSA Campaign Number: 21V127000 (Electrical System). The vehicle was taken to the dealer and the battery was reduced to 80%. The contact was instructed to park the vehicle away from structures until a final remedy was available. The contact never received information about the final remedy from the dealer. Months later, the contact had taken the vehicle to the dealer for a…

   NHTSA complaint #11448096 · source
8. Filed Jan 10, 2022MAElectrical System

   I was directed by Jennifer Kruger at the NHTSA to complete this form. My 2019 Hundai Kona EV is part of the EV battery recall. On August 27, 2021, my local dealer took my car while waiting for a replacement battery. I do have use of a rental vehicle. I've reached out to Hyundai Customer Service many times in an attempt to find out when my care will be fixed and returned to me. I've not been able to get any answers. My car is 17 months old and they have now had it for over 4…

   NHTSA complaint #11446867 · source
9. Filed Jan 7, 2022MAElectrical System

   Took my 2019 Hyundai Electric Kona into dealer on 7/30/21, re: Recall #200. They kept the car for 2 1/2 weeks, finally determining that the entire battery pack should be replaced. Five months later, I am still waiting. The maximum charge is at 80%, I have brought it in for all the other recalls. The dealership keeps telling me that they have some battery packs, but that those are for "other" customers, and that I must wait. Hyundai is building new electric cars, there are…

   NHTSA complaint #11446645 · source
10. Filed Jan 3, 2022CTElectrical System

    Hyundai has been unable to complete a recall on the Kona EV's battery for nearly a year, which is not "reasonable" by anyone's definition of the word. During that time, we've been unable to charge our car in our garage (where our charger is installed) and haven't been able to use the car on roadtrips as we have to limit the charging capacity (per the recall instructions). I requested a buyback under my state's lemon laws but they claimed it wasn't applicable (I disagree…

    NHTSA complaint #11445971 · source
11. Filed Nov 29, 2021MNElectrical System

    The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 20V630000 (Electrical System) and 21V127000 (Electrical System). The dealer had been notified about the recalls; however, the contact was informed that the parts were not yet available. The manufacturer had also been notified of the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not…

    NHTSA complaint #11441950 · source
12. Filed Nov 28, 2021CAElectrical SystemFuel, Hybrid & EV Propulsion

    My car is subject to recall #200 (EV Battery replacement). I initially set my max charge level to 80% back in the spring, then was called by my local dealership for the battery replacement in early September. At that time, they checked my car in, but then sent me back out with it pending delivery of replacement batteries. I have reached out to the dealership several times since about the delay and they have responded that they're still waiting for batteries. It's been almost…

    NHTSA complaint #11441865 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology