2024 Hyundai Santa Cruz problems, complaints & recalls

2024 Hyundai Santa Cruz recalls (1)

• Recall 24V412000Jun 5, 2024795 vehicles
  STEERING:ELECTRIC POWER ASSIST SYSTEM

  Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

  Risk: A loss of power steering assist can increase the risk of a crash.

  Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Recent 2024 Hyundai Santa Cruz complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 19, 2026TXBrakesDriver Assistance & Safety TechElectrical System

   I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 572 C184987 CHASSIS LKAS This refers to the vacuum pump that controls the power brakes.…

   NHTSA complaint #11751347 · source
2. Filed Jun 3, 202615,000 miMAAcceleration & Cruise Control

   Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it function. correctly. The contact was able to contact dealer. The manufacturer was not made aware of the issue. The contact stated this has been a recurring event on vehicle. The…

   NHTSA complaint #11741927 · source
3. Filed May 25, 2026ORBrakesDriver Assistance & Safety Tech

   On [XXX], while I was travelling South on [XXX] in Washington, while towing. My Emergency Brake/Forward Collision Avoidance system activated. Very briefly but enough to give me a shock. There was no reason for this to be activated, traffic was moving along, no one was closely in front of me, fortunately no one was right behind me. I discovered upon returning home that there was just issued a recall for this reason on 2025-2026 Santa Cruz vehicles. Mine is a 2024. I called…

   NHTSA complaint #11739908 · source
4. Filed May 4, 2026GADriver Assistance & Safety Tech

   My issue is that the lane keeping system was much too sensitive. I would be riding at highway speeds and the car would pull suddenly to the right or left. This was an intermittent problem but when I took it in wanting an adjustment to the system to make it less sensitive, I was told that they were unable to address the system-not allowed to make any adjustments, which I found to be strange. I asked to speak to the service manager and waited to speak with him. The service…

   NHTSA complaint #11735543 · source
5. Filed Apr 25, 2026DEFuel, Hybrid & EV PropulsionAcceleration & Cruise ControlTransmission & Drivetrain

   While driving on i-81 up a steep grade, truck suffered a sudden power loss, with speed dropping to 35 mph from 65 mph. Attempts to regain speed failed and it felt like truck downshifted to a lower gear. 35 mph continued until i decided to use truck cruise control to attempt to gain speed. I was worried about tractor trailers hitting me due to low speed. Finally got vehicle to 65 mph but would not go above 65 mph. Rode that way for 100 miles ( trip home was ~ 200 miles)…

   NHTSA complaint #11733735 · source
6. Filed Jan 28, 2026NHTransmission & Drivetrain

   I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 miles

   NHTSA complaint #11713824 · source
7. Filed Jan 21, 2026MSDriver Assistance & Safety Tech

   I purchased the vehicle in September of 2025 I called and sent text message to Palmer Hyundai of Mobile to report an issue with forward Collision System (please note Photos and document would not attach so i sent an email to [email removed] 02/08/2025. The issue was reported at the 1st oil change with Palmer Hyundai (8000 miles oil change) I have been dealing with this issue for a year, I wanted to provide Hyundai an opportunity to correct the front collision warning system…

   NHTSA complaint #11712334 · source
8. Filed Jan 20, 2026NJFuel, Hybrid & EV Propulsion

   Very strong fuel smell coming from parked vehicle after filling the Gas Tank. After driving 40 miles to remove approximately 1/4 of a the Tank, fumes are gone. 1/06/2026: Took Truck to closest Dealership. Burlington Hyundai Nj and they had it for 3 days. (The Tank was not Full) and they didn't find anything wrong. They still have not given me any documents on what the checked. They said I would get it by E-Mail. I purchased the vehicle from Hyundai of Trenton Nj and they are…

   NHTSA complaint #11712036 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology