2023 Hyundai Santa FE Hybrid problems, complaints & recalls

2023 Hyundai Santa FE Hybrid recalls (1)

• Recall 23V181000Mar 17, 2023584,784 vehiclesPark outside
  TRAILER HITCHES

  Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

  Risk: A fire while parked or driving can increase the risk of injury.

  Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Recent 2023 Hyundai Santa FE Hybrid complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jun 3, 2026TXBody & StructureSuspension

   I am submitting this formal safety complaint regarding a structural defect in my 2023 Hyundai Santa Fe Hybrid that I believe poses a safety concern and warrants federal investigation under the National Traffic and Motor Vehicle Safety Act (49 U.S.C. § 30101 et seq.). The vehicle exhibits a persistent and recurring structural creak originating from the pinch weld area adjacent to the hybrid battery storage compartment — specifically at a metal-on-metal contact point above the…

   NHTSA complaint #11741754 · source
2. Filed Feb 22, 2026FLEngineFuel, Hybrid & EV Propulsion

   Own a 2023 Hyundai Santa Fe Hybrid and have experienced the following issues over the past year and a half. Beginning after maybe 40,000 miles we pulled out onto a roadway and the engine immediately lost power and started flashing a glaring red warning that the hybrid system was failing and to pull over. We luckily were able to and turned the car off and waited. I tried to turn it on and it came back to life as if there was never an issue? We drove off. it left no warning…

   NHTSA complaint #11719697 · source
3. Filed Dec 21, 2025MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   One two separate occasions while driving the car has lost the ability to accelerate. There is no acceleration power even when completely flooring the gas pedal. The dash displays a red circle warming that states "Check Hybrid system. Stop Safely". I have had to coast to the side of the road and then the car shuts off. It has taken several minutes before it can start again, and then displays a warning "Park with engine On to charge battery" before being able to shift the car…

   NHTSA complaint #11706383 · source
4. Filed Dec 14, 2025NYFuel, Hybrid & EV Propulsion

   The vehicle will not accelerate and comes to a complete stop while driving. Within days, it displayed ‘Check Hybrid System. Stop safely’ and lost propulsion while driving.

   NHTSA complaint #11704961 · source
5. Filed Sep 25, 2025MOEngine

   On September 4, 2025 as I pulled on to Interstate I-70 my car suddenly lost power. Gas engine died. Loud attention sound started. Instrument cluster started flashing red with message "EV system failure, stop immediately" EV battery showed full depletion although a moment before it showed about 75% power. There was only enough propulsion to keep moving slowly. Since this was a construction zone the shoulder was blocked off and roadway was reduced to only one lane. I had no…

   NHTSA complaint #11689613 · source
6. Filed Jul 22, 2025NCElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I am reporting a serious and recurring safety defect with my 2023 Hyundai Santa Fe Hybrid, purchased new in January 2024. The vehicle has suffered from over 30–40 sudden hybrid system failures, including loss of acceleration, “Stop Vehicle” warnings, and check engine lights. These incidents happen without warning, including while driving at legal speeds (40–70 mph), on residential streets and highways. Most recently, the car failed twice in two days, while my teenage son was…

   NHTSA complaint #11675461 · source
7. Filed Jul 6, 2025WIOther / Unknown

   We were driving in Montana down [XXX] and heard a very large “pop” sound above us. Our vehicle was traveling alone in the area at the time, no other vehicles were around ours. There was no debris on the road or flying in air at the time, either. At this point the panoramic roof glass was closed but the interior cloth cover was open and there was no evidence of any damage. When we stopped for gas, the front glass panel covering behind the windshield and before the panoramic…

   NHTSA complaint #11671450 · source
8. Filed Jun 23, 2025HIDriver Assistance & Safety TechElectrical SystemLighting

   Between [XXX] am on [XXX]. I powered on my vehicle and the rear trunk door simultaneously opened. As I was driving my son to school that morning, I noticed water dripping onto my foot. I continued to drive but was distracted by beeping and warning messages but because the dashboard display was constantly switching from daytime to night lighting I could not readily see the dashboard. I tried to manually adjust the light by turning the knob off "auto" and also turning lights…

   NHTSA complaint #11668511 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology