2014 Infiniti Q50 problems, complaints & recalls

2014 Infiniti Q50 recalls (5)

• Recall 24V470000Jun 21, 20247,222 vehicles
  POWER TRAIN:DRIVELINE:DRIVESHAFT

  Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

  Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

• Recall 16V430000Jun 13, 201628,182 vehicles
  STEERING:AUTOMATED/ADAPTIVE STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM

  Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

  Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

  Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

• Recall 16V244000Apr 26, 20163,296,947 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

  Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

  Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

  Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

• Recall 14V138000Mar 25, 2014989,701 vehicles
  AIR BAGS:FRONTAL · ELECTRICAL SYSTEM:SOFTWARE

  Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

  Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

  Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

• Recall 13V588000Nov 20, 201323 vehicles
  STEERING:AUTOMATED/ADAPTIVE STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM

  Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

  Risk: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

  Remedy: Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

NHTSA defect investigations

• EA15004Opened Aug 31, 2015Closed May 2, 2017led to recall 15V681000

  Occupant Classification System Failure

  In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model…

• RQ15001Opened Mar 18, 2015Closed Sep 1, 2015

  Occupant Classification System Failure

  In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency re…

Recent 2014 Infiniti Q50 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Apr 5, 2026FLBrakesDriver Assistance & Safety TechSuspension

   On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a…

   NHTSA complaint #11729283 · source
2. Filed Jan 29, 2026MDElectrical SystemAcceleration & Cruise Control

   My car was driving along and all of a sudden the steering wheel got extremly tight and the car was hard to steer, i had to pull over turn the car off and the light was still on, i was like 2 miles away from my house, talking to a neighbor that has same car different year, stated to check recall his call did the samething years ago when we had a cold (low temperature) winter and it was replaced by infiniti dealer. I never had any issue with this car until now.it's been really…

   NHTSA complaint #11714276 · source
3. Filed Dec 9, 2025MNElectrical SystemSteering

   Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

   NHTSA complaint #11703883 · source
4. Filed Nov 7, 202573,850 miCASteering

   The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to…

   NHTSA complaint #11698265 · source
5. Filed Oct 30, 2025TXOther / Unknown

   Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission.

   NHTSA complaint #11696543 · source
6. Filed Aug 19, 2025150,000 miLATowedElectrical System

   The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceased. The contact stated that the light around the START/STOP button was orange, but was green before the failure. One day, while driving the vehicle, the engine failed to shut off after shifting into park(P) and pressing the START/STOP button. The contact made…

   NHTSA complaint #11681558 · source
7. Filed Jul 14, 2025LATransmission & Drivetrain

   I received a check engine light will driving which is now indicated as code P0720 and P0500. The car refused to shift past 3rd gear and began to sputter and would not allow me to go past 25mph disrupting the flow of traffic.

   NHTSA complaint #11673542 · source
8. Filed Mar 28, 2025NHBody & StructureSuspensionTransmission & Drivetrain

   Front and middle crossmember rusted out to the point they have no more structural effects issues discovered while fixing a know issue to these models : rusted out and leaking engine and transmission oils pans I had confirmation from the dealership and other independent repair shop that leaking oils pans are common for those models and can cause engine and transmission failure. For the crossmembers they are important structural components that directly affect…

   NHTSA complaint #11651418 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology