2015 Infiniti Q50 problems, complaints & recalls

2015 Infiniti Q50 recalls (3)

• Recall 24V470000Jun 21, 20247,222 vehicles
  POWER TRAIN:DRIVELINE:DRIVESHAFT

  Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.

  Risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.

  Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

• Recall 16V430000Jun 13, 201628,182 vehicles
  STEERING:AUTOMATED/ADAPTIVE STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM

  Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

  Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

  Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

• Recall 16V244000Apr 26, 20163,296,947 vehicles
  AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

  Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

  Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

  Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Recent 2015 Infiniti Q50 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Sep 14, 2026UTVisibility & Wipers

   I was parked in my garage getting ready to start my car and the glass in my moonroof spontaneously shattered. There was no object that hit it because I was in my garage. It sounded like a gunshot. The glass flew upward and the glass looks like it shattered into a little volcano on the edges.

   NHTSA complaint #11764255 · source
2. Filed Aug 12, 2026VAOther / UnknownTransmission & Drivetrain

   While operating the vehicle, the transmission suffered an abrupt failure resulting in Diagnostic Trouble Code (DTC) P0720 (Output Speed Sensor Circuit). Further diagnostic inspection revealed a complete internal failure of the integrated valve body assembly, which houses the Transmission Control Module (TCM), solenoids, and output speed sensors. The failure caused an immediate loss of gear selection, restricting the transmission to 3rd gear ("limp mode"). Attempting to…

   NHTSA complaint #11756528 · source
3. Filed Jul 27, 2026KSSteering

   After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering ability and increase risk of crash.the direct steering system my experience an error at vehicle start up altering the vehicle steering responsiveness and turning radius. Exact…

   NHTSA complaint #11753148 · source
4. Filed Jul 21, 2026KSSteering

   Direct adaptive steering experienceing at start up altering the vehicles steering and responsiveness and turning radius does not work and is increasing the risk of a crash. Very unsafe to drive. There is a recall 16v430000 on this very problem. Have been told by dealership and nissan motors that my car is not on the recall and i will have to pay my self to get fixed and to see if that is the problem. Reading the nhtsa campaign number:16v430000 this is the exact problem with…

   NHTSA complaint #11751944 · source
5. Filed Jul 15, 2026ALAcceleration & Cruise ControlTransmission & Drivetrain

   While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into "limp mode." This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service Bulletin (TSB ITB19-040), the actual failure was the Transmission Control Module…

   NHTSA complaint #11750490 · source
6. Filed Jun 23, 2026NJSteering

   DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the…

   NHTSA complaint #11745913 · source
7. Filed May 14, 2026MDElectrical SystemEngineTransmission & Drivetrain

   The valve body on these cars are useless. Driving down a highway and cant shift out of 3rd gear almost had a car re-end me. Today I am driving and the ECU is not responding I see the check engine light on then I'm like not again. This would be the 3rd valve body I replaced. First I replaced the whole transmission thinking that is what I needed and advised that the valve body and the transmission are one. Yet no they come in parts. Anyways today I am waiting to get home, but…

   NHTSA complaint #11737881 · source
8. Filed Apr 15, 2026GAAcceleration & Cruise ControlTransmission & Drivetrain

   The transmission speed sensor has failed needs a new valve body. It seems like a very common problem with this car and it’s a $3000 fix according to my mechanic. I think there needs to be a recall issued considering everybody on this website is reporting the same problems.

   NHTSA complaint #11731441 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology