2021 Jeep Grand Cherokee L problems, complaints & recalls

2021 Jeep Grand Cherokee L recalls (4)

• Recall 26V562000Sep 1, 2026328,381 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

  Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

• Recall 26V051000Jan 29, 202680,620 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

  Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

• Recall 25V083000Feb 13, 2025133 vehicles
  BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

  Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

  Risk: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

  Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

• Recall 24V897000Nov 27, 202414 vehicles
  AIR BAGS:SIDE/WINDOW

  Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

  Risk: An air bag that does not deploy during a crash increases the risk of injury.

  Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

NHTSA defect investigations

• RQ25005Opened Dec 11, 2025Openled to recall 26V051

  Recall 23V-413 Post Remedy Failures

  On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received tw…

Recent 2021 Jeep Grand Cherokee L complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Oct 8, 2026MDDriver Assistance & Safety TechTransmission & Drivetrain

   On or about 10/7/26, my vehicle suffered a simultaneous, unprompted failure of multiple safety and control systems. I believe this is due to a background manufacturer-initiated Over-the-Air (OTA) software update and is a well known issue on the Jeep Grand Cherrokee L . The exact date the update was pushed is unknown, as it occurred automatically via the telematics system. The symptoms appeared suddenly: the Forward Collision Warning and Pedestrian Emergency Braking (PEB)…

   NHTSA complaint #11769919 · source
2. Filed Oct 6, 2026MDSteeringSuspension

   Driver side wheel came off steering control arm and laid to the outside of wheel week while pulling out of business parking lot onto busy 4 lane highway. Vehicle had the upper control arm to steering knuckle pinch bolt replacement to both sides recall (10B/NHTSA 24V-132) completed on 07/08/2024 at the Jeep dealership where the vehicle was purchased. Milage at time of repair was 55,615. Milage at time of part failure was approximately 94,500. This part failure could have…

   NHTSA complaint #11769254 · source
3. Filed Sep 25, 2026MAOther / UnknownSteeringSuspension

   I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as "Incomplete, parts unavailable." The dealership was not able to give me any timeline for when…

   NHTSA complaint #11766966 · source
4. Filed Sep 24, 2026123,000 miILSuspension

   The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle fishtailed and then bounced. The contact had stopped driving the vehicle due to the safety concerns. The dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had…

   NHTSA complaint #11766615 · source
5. Filed Sep 21, 2026ALSuspension

   The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

   NHTSA complaint #11765883 · source
6. Filed Sep 16, 2026FLElectrical SystemLighting

   My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I received no headlamp out or exterior lighting warning on the instrument panel. At exactly the same time that the headlamp failed, the vehicle's odometer began flashing. Diagnostic scanning identified fault codes B22204-87 and U1222-00. Disconnecting the battery…

   NHTSA complaint #11764770 · source
7. Filed Aug 26, 2026MASteeringSuspension

   The steering started to feel intermittently difficult and then would release. It has been looked at by 2 mechanics and they report that it appears to be a structural failure of the front strut. The strut tower has separated from the body, the adhesive has failed, the rivets have broken loose, and the movement is causing the strut tower to contact the steering shaft resulting in intermittent binding of the steering. All involved believe this is a serious safety defect and a…

   NHTSA complaint #11759807 · source
8. Filed Aug 20, 2026MIOther / Unknown

   The hood will pop open while driving. There is a safety catch so it won't open all the way but it urges you to get off the road. This has happened 3 times to me already. The last time was 8/4/26.

   NHTSA complaint #11758133 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology