2025 Jeep Grand Cherokee L problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 38 complaints with NHTSA about the 2025 Jeep Grand Cherokee L, most often about electrical system. There are 2 recalls for this model year.

Complaints
38
Recalls
2
Crashes
6
Fires
0
Injuries
2
Median mileage
11,300 mi
at time of problem

Key facts

  • Electrical System is the most-reported problem area, named in 14 of 38 complaints (37%).
  • Driver Assistance & Safety Tech (9) and transmission & drivetrain (8) follow.
  • Half of the complaints that list mileage happened before 11,300 mi.
  • Owners reported 6 crashes, 0 fires and 2 injuries.
  • The 2025 Jeep Grand Cherokee L has 2 recalls on file.
  • It ranks 5th of 6 Jeep Grand Cherokee L model years by our severity-weighted complaint score (1st = worst).
  • That is 7% fewer complaints than the 2024 model year (41).

2025 Jeep Grand Cherokee L problems by category

  • Other / Unknown · 3 crashes
    16 complaints
  • Electrical System · 2 crashes
    14 complaints
  • Driver Assistance & Safety Tech · 4 crashes
    9 complaints
  • Transmission & Drivetrain
    8 complaints
  • Engine
    8 complaints
  • Brakes · 4 crashes
    5 complaints
  • Steering
    3 complaints
  • Fuel, Hybrid & EV Propulsion
    3 complaints
  • Visibility & Wipers
    3 complaints
  • Acceleration & Cruise Control · 1 crash
    3 complaints
  • Airbags · 2 crashes
    2 complaints
  • Lighting
    2 complaints
  • Suspension
    1 complaints
  • Body & Structure
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Unknown or other16
Electrical system14
Power train8
Engine7
Forward collision avoidance: automatic emergency braking6
Service brakes4
Forward collision avoidance: warnings4
Fuel/propulsion system3

When problems happen (mileage)

2Under 10k210k–30k30k–60k60k–100k100k–150k150k+
Mileage at the time of the problem, for 2025 Jeep Grand Cherokee L complaints that list mileage.

2025 Jeep Grand Cherokee L recalls (2)

  • Recall 26V559000Sep 1, 2026201,975 vehicles
    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."

    Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.

    Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.

  • Recall 26V328000May 21, 2026419,035 vehicles
    AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

    Risk: Delayed air bag deployment during a crash increases the risk of injury.

    Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Recent 2025 Jeep Grand Cherokee L complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 8, 2026MICrash1 injuredTowedAirbagsElectrical SystemAcceleration & Cruise Control
    On 10/5/26 our jeep grand cherokee was parked in our drive way with the ignition started and the car in the park position. While my mom was in the car in the drivers seat, the car accelerated forward at a rapid speed and left the park position. The car slammed into my garage and caused severe damage to my garage and the car. The car is a total loss. I submitted this information to the police and to the manufacturer.
    NHTSA complaint #11769925 · source
  2. Filed Sep 30, 2026PADriver Assistance & Safety TechElectrical SystemEngine
    OnXXX at approximately 915 am I was making a LEFT hand turn across 3 lanes of 422, when the vehicle appeared to have a serious electrical failure and complete shut down as nothing on the vehicle was working and I was unable to immediately exit the vehicle. I was about 3 ft out into the intersection facing oncoming traffic going the opposite direction. The vehicle was towed to Preston Dodge/Jeep in New Castle PA. On Sept 16th I received a text message stating the problem had…
    NHTSA complaint #11768035 · source
  3. Filed Sep 21, 2026MOEngineAcceleration & Cruise ControlTransmission & Drivetrain
    The occurrence happened 4 times. While driving when the accelerator is pushed, and not in an extreme way, the engine will rev to the maximum level, the transmission stopped working the car comes to a slow stop and the ignition must be switched off to stop the run away engine. Then restarted without incident. This has happened while making both left and right turns with and without cruise control on. Example: while driving on a 2 lane road with cruse control on the car in…
    NHTSA complaint #11765808 · source
  4. Filed Sep 21, 2026LAVisibility & Wipers
    While driving my 2025 Jeep Grand Cherokee Limited, the panoramic sunroof glass suddenly and unexpectedly shattered/burst while the vehicle was in motion. There was absolutely no rock, road debris, object, collision, or other impact that struck the glass before it failed. The failure occurred without warning. My wife and our two children were inside the vehicle at the time, making this an extremely serious safety concern. The glass appeared to fail suddenly and the panoramic…
    NHTSA complaint #11765763 · source
  5. Filed Aug 24, 202619,600 miGAEngine
    The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was retrieved (insufficient torque produced by the engine). The dealer was unable to repair the vehicle because the failure could not be duplicated. The vehicle was not repaired. The…
    NHTSA complaint #11759108 · source
  6. Filed Aug 19, 2026MAElectrical SystemOther / UnknownTransmission & Drivetrain
    I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer before later becoming aware of diagnostic information that I believed could potentially relate to the behavior. I am not a mechanic and do not know the underlying cause. On July 5,…
    NHTSA complaint #11757919 · source
  7. Filed Aug 10, 2026CTEngineTransmission & Drivetrain
    The car started having engine issues. Car wouldn’t start. Had it towed to the dealership which replaced the engine after the dealership had it for a month. Then one week after the the engine was replaced the vehicle was having issues again. Replaced PCM
    NHTSA complaint #11756029 · source
  8. Filed Jul 23, 202624,000 miFLEngineTransmission & Drivetrain
    The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 65 MPH, the engine surged and RPM revved above 7,000 RPM, and the vehicle failed to accelerate as needed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the transmission failed to respond. The contact stated that there were several unknown warning lights illuminated. The contact pulled over to the shoulder of the roadway and turned off and…
    NHTSA complaint #11752396 · source

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Other 2025 Jeep models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology