2025 Jeep Grand Cherokee problems, complaints & recalls

Updated Oct 11, 2026 from NHTSA data · How we count

Owners have filed 76 complaints with NHTSA about the 2025 Jeep Grand Cherokee, most often about electrical system. There are 4 recalls for this model year.

Complaints: 76
Recalls: 4
Crashes: 8
Fires: 0
Injuries: 8
Median mileage: 5,781 mi

Safety warning: at least one recall for this vehicle tells owners to park outside until it is repaired. Check your VIN at nhtsa.gov/recalls.

Key facts

Electrical System is the most-reported problem area, named in 30 of 76 complaints (39%).
Engine (21) and driver assistance & safety tech (14) follow.
Half of the complaints that list mileage happened before 5,781 mi.
Owners reported 8 crashes, 0 fires and 8 injuries.
The 2025 Jeep Grand Cherokee has 4 recalls on file.
It ranks 15th of 22 Jeep Grand Cherokee model years by our severity-weighted complaint score (1st = worst).
That is 69% fewer complaints than the 2024 model year (245).

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)	Complaints
Electrical system	30
Engine	21
Unknown or other	15
Fuel/propulsion system	12
Power train	12
Forward collision avoidance: automatic emergency braking	8
Vehicle speed control	7
Service brakes	6

When problems happen (mileage)

Mileage at the time of the problem, for 2025 Jeep Grand Cherokee complaints that list mileage.

2025 Jeep Grand Cherokee recalls (4)

Recall 26V559000Sep 1, 2026201,975 vehicles
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Remedy: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Recall 26V328000May 21, 2026419,035 vehicles
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Recall 25V741000Oct 30, 2025320,068 vehiclesPark outside
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Recall 25V576000Sep 4, 202591,787 vehicles
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Recent 2025 Jeep Grand Cherokee complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

Filed Sep 30, 2026NYOther / Unknown
I was driving on the highway when the sunroof on my JGC exploded. I checked for a debris, ie rock, stick, inside the cabin and found none. There was no other damage to the auto other than the sunroof.
NHTSA complaint #11768061 · source
Filed Sep 29, 20268,200 miMDTransmission & Drivetrain
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while his wife was driving 45 MPH and depressing the accelerator pedal, the contact heard a loud sound coming from the front of the vehicle and the vehicle lost power. No warning light was illuminated. The contact shifted the gear shifter into neutral(N), then to drive(D), and the vehicle operated intended. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic…
NHTSA complaint #11767806 · source
Filed Sep 16, 2026OHElectrical SystemEngineFuel, Hybrid & EV Propulsion
Car cut off while driving, again. Full dashboard started to flash, warnings, stated that there was no battery, no gas. I was stopped in traffic and managed to pull over and had restart the car. This is the second time that it has cut off while driving . The first time my toddler son was in the car in morning traffic and it cut off. This is an extreme safety hazard for myself, my family and others driving. The entire system failed. It was supposedly fixed before but the…
NHTSA complaint #11764600 · source
Filed Sep 9, 2026COBrakesOther / Unknown
On XXX at approximately 1:32 p.m., I was stopped in a Starbucks drive-through in my 2025 Jeep Grand Cherokee 4xe. The vehicle was completely stopped and my foot was on the brake pedal. Without any intentional acceleration input from me, the vehicle suddenly lurched forward. The movement was significant enough that I initially believed the vehicle behind me had struck my Jeep. I then confirmed that the vehicle behind me had not made contact with my vehicle. Fortunately, I had…
NHTSA complaint #11763012 · source
Filed Sep 8, 2026ARBrakesOther / Unknown
2025 Jeep Grand Cherokee with approximately 34,214 miles. The vehicle has an ongoing clicking noise during acceleration and deceleration that has been presented to an authorized Jeep dealership for repair on multiple occasions and remains unresolved. The vehicle was returned to the dealership again on September 4, 2026. The repair order documents “CLICKING NOISE WHEN ACCELERATING AND SLOWING DOWN.” The clicking concern originally began much earlier in the vehicle's life and…
NHTSA complaint #11762767 · source
Filed Aug 30, 2026NYCrashTowedAirbags
On XXX, I was involved in a motor vehicle collision on [XXX] in [XXX] while driving a leased 2025 Jeep Grand Cherokee. The airbags in the Jeep did not deploy during the collision. The other vehicle involved was an approximately 10-year-old Honda SUV, and its airbags did deploy. Fortunately, I did not sustain an injury in the collision. However, the Jeep was subsequently declared a total loss. The vehicle has since been removed from the lot where it was being held, and I no…
NHTSA complaint #11760741 · source
Filed Aug 27, 2026NJElectrical System
New vehicle failure to start on four occasions over approximately sixteen months due to overnight parasitic battery drain. Following the first incident the dealer replaced both the main and auxiliary batteries. Following the second incident the dealer tested and charged both batteries and performed software update to body control module (BCM). Following the third incident the dealer tested both batteries and checked codes. Following the fourth incident the dealer replaced…
NHTSA complaint #11760074 · source
Filed Aug 27, 2026WIElectrical SystemEngine
Vehicle was unable to be shutdown and was locked in park. Can was not responding to turning off while in the garage and engine running. Since the vehicle was inside an attached garage, we were concerned about Carbon Monoxide getting into the house. No way to turn car off and had to involve police/fire department. Disconnected the battery terminal in the trunk which was unable to be opened, so we had to crawl through the side passenger door to get into the trunk. The vehicle…
NHTSA complaint #11759988 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology