2018 Jeep Grand Cherokee problems, complaints & recalls
Updated from NHTSA data · How we count
Owners have filed 729 complaints with NHTSA about the 2018 Jeep Grand Cherokee, most often about electrical system. There are 10 recalls for this model year.
- Complaints
- 729
- Recalls
- 10
- Crashes
- 19
- Fires
- 7
- Injuries
- 22
- Median mileage
- 49,754 mi at time of problem
Key facts
- Electrical System is the most-reported problem area, named in 302 of 729 complaints (41%).
- Engine (114) and brakes (51) follow.
- Half of the complaints that list mileage happened before 49,754 mi.
- Owners reported 19 crashes, 7 fires and 22 injuries.
- The 2018 Jeep Grand Cherokee has 10 recalls on file.
- NHTSA has opened 3 defect investigations covering this vehicle.
- It ranks 3rd of 22 Jeep Grand Cherokee model years by our severity-weighted complaint score (1st = worst).
- That is 198% more complaints than the 2017 model year (245).
2018 Jeep Grand Cherokee problems by category
- Electrical System · 3 crashes302 complaints
- Other / Unknown · 4 crashes242 complaints
- 114 complaints
- Brakes · 4 crashes51 complaints
- Seats & Seat Belts · 1 crash50 complaints
- Transmission & Drivetrain · 2 crashes49 complaints
- 41 complaints
- Driver Assistance & Safety Tech · 4 crashes34 complaints
- Acceleration & Cruise Control · 5 crashes24 complaints
- 22 complaints
- Airbags · 7 crashes21 complaints
- Body & Structure14 complaints
- Suspension12 complaints
- Visibility & Wipers12 complaints
- Steering6 complaints
- Wheels & Tires · 1 crash5 complaints
A complaint can mention more than one problem area, so categories add up to more than the total.
Most-reported components
| Component (as filed with NHTSA) | Complaints |
|---|---|
| Electrical system | 294 |
| Unknown or other | 234 |
| Engine | 98 |
| Power train | 46 |
| Seats | 39 |
| Service brakes, hydraulic | 30 |
| Fuel/propulsion system | 23 |
| Vehicle speed control | 23 |
When problems happen (mileage)
2018 Jeep Grand Cherokee recalls (10)
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
- ENGINE AND ENGINE COOLING
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
- SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
- FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Risk: Combustion in the intake manifold can increase the risk of a fire.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
- EQUIPMENT:ACCESSORY:FLOOR MAT
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.
Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
- ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
- POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
- FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.
Risk: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.
Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.
NHTSA defect investigations
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh…
- EA21002Opened Sep 17, 2021Open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C…
- PE19014Opened Sep 9, 2019Closed Feb 25, 2026
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in…
NHTSA 5-Star safety ratings
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2018 Jeep Grand Cherokee SUV 2WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★☆☆ |
| 2018 Jeep Grand Cherokee SUV 4WD | ★★★★☆ | ★★★★☆ | ★★★★★ | ★★★★☆ |
Recent 2018 Jeep Grand Cherokee complaints
Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.
- Filed Oct 2, 202696,685 miNYEngine
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while taking the vehicle to a service center for an oil change, the oil filter plastic housing unexpectedly warped after the oil change. The contact stated that after the failure, smoke was coming from the vehicle, and an oil odor was coming from the vents when the heat was activated. The contact stated that after the vehicle was parked at the residence, there was a trail of oil coming from the vehicle. The…
NHTSA complaint #11768504 · source - Filed Sep 25, 2026CAEngine
Sudden loss of power while driving 75mph in the fast lane on [XXX] in [XXX]. My 2018 with the 3.0ltr Eco diesel engine was involved in a sever life-threatening event That caused my engine to fail while driving and I request immediate corporate escalation! On XXX while driving in the fast lane after just fueling up not more than 15-20min prior. my vehicle suffered, for no known reason, a catastrophic engine failure. There are no codes to be found (so said the dealer) "we cant…
NHTSA complaint #11766927 · source - Filed Sep 1, 2026FLSeats & Seat Belts
In approximately early to mid-August 2026, I was driving my 2018 Jeep Grand Cherokee at approximately 40 mph when the passenger-side Active Head Restraint (AHR) suddenly deployed without any collision, rear impact, or other event that should have caused it to deploy. There was no passenger in the seat at the time, so fortunately no one was struck or injured. The vehicle had approximately 55,179 miles at the time of the incident. Its current mileage is 55,279 miles. Following…
NHTSA complaint #11761413 · source - Filed Aug 31, 2026AZElectrical SystemEngineTransmission & Drivetrain
Subject: 2018 Jeep Grand Cherokee – Sudden Loss of Power, PCM Failure, Electrical Failures, and Concern Regarding Recall-Related Symptoms I am filing this complaint because my 2018 Jeep Grand Cherokee experienced a sudden and unexpected loss of power while I was driving, and I am very concerned about the safety implications and the possible connection to the recall-related electrical problems associated with this vehicle. Before the final failure, my Jeep had been…
NHTSA complaint #11761114 · source - Filed Aug 30, 2026OHAcceleration & Cruise ControlTransmission & Drivetrain
I am reporting repeated drivetrain and transmission failures involving my 2018 Jeep Grand Cherokee SRT. The problems began with failure of the driveshaft carrier bearing, which was replaced with a brand-new component by an independent mechanic. The transfer case subsequently required replacement and was replaced with a brand-new unit by a reputable dealership. After these repairs, the original transmission mechanically failed at approximately 99,000 miles. I replaced it with…
NHTSA complaint #11760723 · source - Filed Aug 28, 2026TXAirbags
I own a 2018 Jeep Grand Cherokee Limited. The driver's-side Active Head Restraint (AHR) suddenly deployed/opened without the vehicle being involved in a collision or rear impact. The head restraint separated/opened with significant force and will not remain in its normal position. I am not aware of any warning lights, warning messages, or other symptoms before the head restraint deployed. This creates a serious safety concern because the Active Head Restraint is positioned…
NHTSA complaint #11760320 · source - Filed Aug 24, 2026AZElectrical SystemEngineTransmission & Drivetrain
The Jeep was giving me a warning sign. It said stop slowly. Your jeep will shut off so I replaced the two batteries. As my Mechanic told me I replaced the alternator. I also replaced the ground wires. Nothing is making my jeep start. We ran the codes on the jeep and it came back as a U0100 code with the PCM system. No connection error. we looked up the recall information and a recall popped up for this 2018 jeep Grand Cherokee. I am being told that I am not affected by this…
NHTSA complaint #11759288 · source - Filed Aug 18, 2026125,000 miMIEngine
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that since the vehicle was purchased, there was an abnormally strong coolant odor coming from the vehicle. The dealer was notified of the failure and informed the contact that the coolant reservoir was recently refilled, and the odor might be due to an overflow. The contact stated that the failure persisted, and the vehicle was taken to the dealer, where the water pump was replaced. The contact stated that the…
NHTSA complaint #11757611 · source
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Other 2018 Jeep models
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology