2018 Jeep Grand Cherokee electrical system problems
Updated from NHTSA data · How we count
302 owners have reported electrical system problems with the 2018 Jeep Grand Cherokee, 41% of all complaints about this model year. The typical problem appeared around 45,000 mi.
- Electrical System complaints
- 302
- Crashes
- 3
- Fires
- 4
- Injuries
- 2
- Related recalls
- 2
- Median mileage
- 45,000 mi
Specific components reported
Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.
| Component | Complaints |
|---|---|
| Electrical system | 294 |
| Electrical system:alternator/generator/regulator | 2 |
| Electrical system: instrument cluster/panel | 2 |
| Electrical system:software | 1 |
| Electrical system:starter assembly | 1 |
| Electrical system:12v/24v/48v battery | 1 |
| Electrical system:ignition:coil:spark plugs | 1 |
| Electrical system:body control module/bcm | 1 |
| Electrical system:ignition | 1 |
Electrical System complaints across Jeep Grand Cherokee years
Mileage when the problem appeared
Related recalls
- ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
- ELECTRICAL SYSTEM:SOFTWARE · ELECTRICAL SYSTEM:WIRING · VEHICLE SPEED CONTROL:CRUISE CONTROL
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
What owners say
- Filed Aug 31, 2026AZElectrical SystemEngineTransmission & Drivetrain
Subject: 2018 Jeep Grand Cherokee – Sudden Loss of Power, PCM Failure, Electrical Failures, and Concern Regarding Recall-Related Symptoms I am filing this complaint because my 2018 Jeep Grand Cherokee experienced a sudden and unexpected loss of power while I was driving, and I am very concerned about the safety implications and the possible connection to the recall-related electrical problems associated with this vehicle. Before the final failure, my Jeep had been…
NHTSA complaint #11761114 · source - Filed Aug 24, 2026AZElectrical SystemEngineTransmission & Drivetrain
The Jeep was giving me a warning sign. It said stop slowly. Your jeep will shut off so I replaced the two batteries. As my Mechanic told me I replaced the alternator. I also replaced the ground wires. Nothing is making my jeep start. We ran the codes on the jeep and it came back as a U0100 code with the PCM system. No connection error. we looked up the recall information and a recall popped up for this 2018 jeep Grand Cherokee. I am being told that I am not affected by this…
NHTSA complaint #11759288 · source - Filed Aug 11, 2026TXElectrical SystemTransmission & Drivetrain
The transmission goes into neutral. It has gone into neutral on the highway,local streets, also from a stop. From a stop in drive the electronic D on the instrument panel starts flashing. I turn on the hazards put transmission shifter in Park and start engine. This problem is intermittent, it can be cold or hot, it has happened 4x in 2 years. No accidents thankfully. The engine does not stall, the transmission goes into neutral.
NHTSA complaint #11756332 · source - Filed Jun 10, 2026ILDriver Assistance & Safety TechElectrical System
The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds.
NHTSA complaint #11743140 · source - Filed Jun 3, 2026ILElectrical SystemLighting
Headlight beams do not function. Beam lights come on upon starting car then turn off moments after. Then I am driving done the street in complete darkness. I have taken the Jeep to the dealership of purchase ( Elmhurst Chrysler/jeep/dodge Elmhurst Illinois [phone removed] ) 4 times over several months. They have confirmed the problem. Two days ago they had me replaced the battery. There was NO messages or other warnings that the lights have failed.
NHTSA complaint #11741948 · source - Filed May 5, 2026MAElectrical SystemEngineFuel, Hybrid & EV Propulsion
I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short period of time, including work related to the radiator, spark plugs, and ignition…
NHTSA complaint #11735876 · source - Filed Apr 24, 2026INElectrical SystemEngineOther / Unknown
had a recall done in February and 3 weeks later the car would not start randomly no warning lights illuminated on the dash prior to being shut off and once it would start it threw 3 codes for p0850, u0100, and U1267 all related to the parts replaced in February for the recall for the 2nd time now regarding the same parts. and trying to get a reinspection done for the recall bc the parts seem to have failed and its been a living nightmare. and unsure why no warning lights…
NHTSA complaint #11733528 · source - Filed Apr 21, 2026NCElectrical SystemSeats & Seat Belts
Electrical goes crazy when driving and parked , radio comes on, switches from AC to heat , on its own , calls people in my contact list , calls 911, screens goes blank at times , flashes on and off , heated seat on driver side gets way to hot , passenger seat ok so far , headlight keeps going out on passenger side fails to get it off heated seats at times or it freezes, it jumps from defrost to vent to floor , heat to AC , have to turn on AC when it rains to keep windows…
NHTSA complaint #11732862 · source - Filed Apr 5, 2026CABrakesElectrical SystemOther / Unknown
Recall on the hydraulic control unit/anti-lock brake system A brake light incorrectly resulting other drivers not receiving proper indication to stop or slow down which can cause a vehicle crash without prior warning. Call my local dealership and MOPAR and informed me that they still do not have the part to fix this recall. It has been more an an year and half without resolution. They have not inspected my vehicle as I did schedule an appointment but the dealership informed…
NHTSA complaint #11729321 · source - Filed Mar 25, 202680,000 miAZElectrical System
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the “Service air Suspension” warning light was illuminated. In addition, the contact stated that the headlights independently turn on and off, the doors independently locked and unlocked, and the radio independently changes stations. In addition, the contact stated that the failure caused the headlights to burn out prematurely. The vehicle was taken to the dealer;…
NHTSA complaint #11727094 · source - Filed Feb 19, 2026MIElectrical System
Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.
NHTSA complaint #11719060 · source - Filed Dec 29, 2025WAElectrical System
I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.
NHTSA complaint #11707482 · source
Other 2018 Jeep Grand Cherokee problem areas
- Other / Unknown (242)
- Engine (114)
- Brakes (51)
- Seats & Seat Belts (50)
- Transmission & Drivetrain (49)
- Fuel, Hybrid & EV Propulsion (41)
- Driver Assistance & Safety Tech (34)
- Acceleration & Cruise Control (24)
- Lighting (22)
- Airbags (21)
- Body & Structure (14)
- Suspension (12)
- Visibility & Wipers (12)
- Steering (6)
- Wheels & Tires (5)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology