2020 Jeep Grand Cherokee electrical system problems

Related recalls

No recalls on file.

What owners say

1. Filed Sep 20, 2026MIBrakesDriver Assistance & Safety TechElectrical System

   ABS module completely malfunctioned from a shortage. Threw up 7 different codes, even threw up my check engine light for a bit. Can’t even use cruise control because my “memory system” and “park sense” are unavailable. Sometimes it makes the wheel super stiff and the acceleration and break pedals super sticky. I see many recalls for 2020 Jeep Grand Cherokee’s, and believe mine should be included. I should’ve have to pay $3,000 out of pocket for something a ton of people are…

   NHTSA complaint #11765635 · source
2. Filed Sep 11, 2026NYElectrical System

   The screen in my vehicle which controls alot of the functions like temperature volume sos emergency calls is experiencing delamination cause the screen to ghost touch things which is a safety hazard when driving in the event of an accident i wont be able to press the button on the screen for help

   NHTSA complaint #11763613 · source
3. Filed Aug 24, 2026NYElectrical System

   My screen has started to delaminate I’m very worried it will soon completely not work . I would like to have this issue addressed by jeep themselves I refuse to pay for a new one this vehicle has 40,000 miles and is 6 years old it should not be happening . I’m extremely unhappy .

   NHTSA complaint #11759216 · source
4. Filed Aug 9, 2026DCElectrical SystemEngineTransmission & Drivetrain

   On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Electronic Stability Control” indicator displayed followed by another downshift and the unattended transition of the 'Select_Terrain' from 'Auto' to 'Snow'. We were unable to turn off these settings. On…

   NHTSA complaint #11755784 · source
5. Filed Jul 17, 2026NYElectrical System

   The uconnect touch screen is delaminating. It is causing issues with being able to use the backup camera with accuracy because the delamination causes a visual distortion. Also, it has been causing issues with the controls where it repeatedly gets stuck and ghost touches options in the vehicle while driving, which is concerning. The delamination started as a small spot and has rapidly increased to half the screen. This is clearly a widespread chronic issue/defect with many…

   NHTSA complaint #11751140 · source
6. Filed Jun 18, 2026NYDriver Assistance & Safety TechElectrical SystemOther / Unknown

   Safety Issue: The UConnect screen which displays backup camera image, has delaminated causing the display to not show the backup camera view. The same Uconnect screen , because of the delaminating failure auto selects radio channel changes and climate control to not respond to touching the screen.

   NHTSA complaint #11745057 · source
7. Filed Jun 17, 2026NVElectrical SystemFuel, Hybrid & EV Propulsion

   all grand cherokees have an issue where you lose all power to your jeep while driving and cant do anything! ON top of all the electrical issues. HUGE safety problem when your driving in traffic and cant control your jeep randomly

   NHTSA complaint #11744716 · source
8. Filed Apr 14, 2026MOElectrical System

   Delamination of touchscreen occurring resulting in “ghost touches/calls”. This has been verified by an independent dealership. This affects the safety of the driver as the touchscreen is not able to be used properly in emergencies and also the ghost calls can result in 911 inadvertently being called when not needed.

   NHTSA complaint #11731106 · source
9. Filed Mar 14, 2026WIBody & StructureDriver Assistance & Safety TechElectrical System

   RE: SAFETY RECALL W36 (NHTSA ID 20V-191). Manufacturer Stellantis (FCA US LLC) has reported this safety recall as "Complete" for my VIN. This reporting is inaccurate. The vehicle remains on firmware version 30.21.0, which is the defective version the recall was mandated to replace. The Head Unit and Telematics Box (TBM) hardware are failing to accept the required safety patch. Stellantis Case Management (Case #95948441) has refused to provide the mandated free remedy and is…

   NHTSA complaint #11724250 · source
10. Filed Mar 9, 202644,000 miGAElectrical System

    The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the heater was activated on the instrument panel, but the A/C inadvertently turned on and then returned to heat. The instrument panel then malfunctioned, rendering the navigation system inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System);…

    NHTSA complaint #11722900 · source
11. Filed Mar 7, 2026PAElectrical SystemEngineOther / Unknown

    on or around 12/15/2024 (42257 miles on vehicle) jeep will power on start and stop, all alights on dashboard light, unable to shift into or out of gear when parked. When driving but stopped at a red light car shut off. Attempted to restart unable to, car put into park attempted to restart lights came on but engine didn't turn over. Tried again few minutes laster and the car turned on. Returned apartment, parked car. was unable to shift car into park, car shut off on its own…

    NHTSA complaint #11722662 · source
12. Filed Feb 7, 2026FLElectrical SystemFuel, Hybrid & EV Propulsion

    Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxiliary fuel pump need to be replaced, which is a costly repair. A fuel pump should…

    NHTSA complaint #11716397 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology