2023 Jeep Grand Cherokee suspension problems

Related recalls

• Recall 26V562000Sep 1, 2026328,381 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

  Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

• Recall 26V051000Jan 29, 202680,620 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

  Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

• Recall 24V132000Feb 22, 2024338,238 vehicles
  STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM · SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

  Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

  Risk: A loss of vehicle control increases the risk of a crash.

  Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

• Recall 23V413000Jun 8, 2023305,282 vehicles
  SUSPENSION:REAR:SPRINGS:COIL SPRINGS

  Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

  Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

  Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

What owners say

1. Filed Oct 7, 202642,000 miTXSuspension

   The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the vehicle. The contact picked up the parts and moved the vehicle off the road. The vehicle was taken to a certified mechanic, and the contact was informed about NHTSA Campaign Number:…

   NHTSA complaint #11769630 · source
2. Filed Oct 6, 2026NYSuspension

   The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

   NHTSA complaint #11769334 · source
3. Filed Sep 28, 202622,000 miPASuspension

   The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with suspension failure of the ball joints, control arms, and steering knuckle. Additionally, the steering wheel was constantly pulling to the left while driving. The manufacturer was notified…

   NHTSA complaint #11767499 · source
4. Filed Sep 21, 2026MSSuspension

   I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the damage was the result of a recall on my vehicle. Recall number 89D NHTSA campaign number 26V562. There was no warning before or when the incident occurred. The…

   NHTSA complaint #11765769 · source
5. Filed Sep 19, 2026PASteeringSuspensionTransmission & Drivetrain

   Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg

   NHTSA complaint #11765560 · source
6. Filed Sep 4, 202640,000 miTXSteeringSuspension

   The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the vehicle swayed from side to side without warning while driving at highway speeds, and the contact lost control of the vehicle. Additionally, there was an abnormal clunking sound coming from the vehicle while driving over bumps in the roadway or making a sharp turn. Upon a dealer inspection, the rear passenger’s side knuckle assembly bolt was found to be snapped, resulting in damages to the front…

   NHTSA complaint #11762104 · source
7. Filed Aug 31, 2026OKSuspension

   I was driving down that interstate where I felt that back end of the Jeep drop. I did not hit a bump or anything. When I got out of the vehicle I noticed a significant drop in the height of the vehicle. At first I though something happened with the shocks. My vehicle was repaired with the recall 23V413 however for some reason it didn't make 26V051 recall. I took it to the dealership and they said since it wasn't on the 26V051 recall they would not fix it. I think the repair…

   NHTSA complaint #11761119 · source
8. Filed Jul 20, 202661,600 miCTSuspension

   The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 MPH with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehicle. The vehicle immediately became uncontrollable and the rear-end shifted. A trailing vehicle swerved into the median to avoid a crash. Upon pulling over to the side of the road and inspecting the vehicle, the…

   NHTSA complaint #11751491 · source
9. Filed Jul 5, 2026NYSuspension

   While pulling into my driveway on XXX, the rear coil spring on my vehicle completely suffered a structural failure/separation. This exact issue is the subject of the federal safety recall issued by FCA US LLC in February 2026 (NHTSA Campaign ID: 26V051000 / FCA Recall 20D), which acknowledges that the rear coil springs on 2021-2023 Grand Cherokees can detach while operating creating a critical road hazard. On XXX Towne Chrysler Dodge Jeep Inc. at [XXX] cleared my car of the…

   NHTSA complaint #11748353 · source
10. Filed Jul 4, 2026MISuspension

    I had taken the Jeep in to have the rear coil fixed under the recall notice a couple of years ago. While driving out of state during the evening of XXX, the car made a large thud noise and the passenger rear side of the car dropped. We stepped out of the vehicle and the passenger rear coil spring was lying in the road. The car had not been in any accidents or had any damage. The spring simply dislodged and fell to the ground while we were driving. We had the Jeep towed to…

    NHTSA complaint #11748267 · source
11. Filed Jun 23, 202623,000 miKYSteeringSuspension

    The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated; however, the contact verified that the odometer reading remained the same as when the vehicle was dropped off. The contact believed that the…

    NHTSA complaint #11745879 · source
12. Filed Jun 22, 2026NJSuspension

    The rear coil spring on the passenger side detached from the vehicle. The problem was confirmed by a repair shop. There was no warning whatsoever.

    NHTSA complaint #11745622 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology