2024 Jeep Grand Cherokee fuel, hybrid & EV propulsion problems

Related recalls

• Recall 24V926000Dec 12, 2024631 vehicles
  ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY · FUEL SYSTEM, GASOLINE · STRUCTURE:FRAME AND MEMBERS

  Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

  Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

  Remedy: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

What owners say

1. Filed Sep 9, 2026UTElectrical SystemEngineFuel, Hybrid & EV Propulsion

   While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep GC Plug-in Hybrid 4xe). The vehicle is currently at Salt Lake Valley under major engine repair and a claim was submitted to Jeep Customer Care. No warning…

   NHTSA complaint #11763174 · source
2. Filed Aug 8, 2026COElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in Hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “Service Hybrid System Required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge.…

   NHTSA complaint #11755636 · source
3. Filed Jul 9, 2026NYElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Electrical system (Hy-bird System). Yes it's available for inspection. Yes my safety was at risk. Yes Yes No warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

   NHTSA complaint #11749336 · source
4. Filed Jun 16, 2026CAFuel, Hybrid & EV Propulsion

   Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles…

   NHTSA complaint #11744450 · source
5. Filed Apr 15, 2026MAElectrical SystemEngineFuel, Hybrid & EV Propulsion

   This vehicle has experienced repeated mechanical and electronic failures since delivery, including hybrid drivetrain faults, heating system malfunctions, and multiple diagnostic repair attempts. The vehicle is also subject to active Safety Recall 78C, which identifies a manufacturing defect that may cause catastrophic engine failure and vehicle fire risk. The manufacturer has acknowledged that a repair remedy is currently unavailable. The dealership that sold and serviced…

   NHTSA complaint #11731324 · source
6. Filed Apr 10, 2026MDElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Hello, I am reaching out regarding a serious safety issue involving my 2024 Jeep Grand Cherokee 4xe under an active recall (78C), which Stellantis has acknowledged can cause an engine fire or sudden loss of vehicle function. Despite the severity of this recall, there is currently no remedy available. I have contacted Stellantis corporate multiple times and have been met with consistently poor customer service, including being told I am not allowed to open another case…

   NHTSA complaint #11730387 · source
7. Filed Apr 2, 2026COEngineFuel, Hybrid & EV Propulsion

   Vehicle is a 2024 Jeep Grand Cherokee 4xe (PHEV) subject to Safety Recall 78C (25V-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more than five months after the recall was issued. The manufacturer has confirmed in…

   NHTSA complaint #11728802 · source
8. Filed Mar 30, 2026NJFuel, Hybrid & EV PropulsionAcceleration & Cruise Control

   When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a software issue, however, it has continued to happen. No warning lights come on.

   NHTSA complaint #11728059 · source
9. Filed Mar 25, 2026COElectrical SystemEngineFuel, Hybrid & EV Propulsion

   I am filing this complaint regarding an unresolved safety recall (Recall 78C) on my 2024 Jeep Grand Cherokee 4xe, which has now been open for approximately 139 days without a remedy. This recall involves engine manufacturing contamination that may lead to catastrophic engine failure, loss of propulsion, and potential fire risk. Despite the seriousness of the recall, Stellantis has failed to provide a remedy and has given conflicting and unclear guidance regarding safe…

   NHTSA complaint #11726955 · source
10. Filed Mar 13, 2026NJFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    As the car was driving the engine stopped. Is is on par with their 78C Recall for Jeep Grand Cherokee 4xe. The car as noted by the recall is unsafe to drive after an issue has presented relating to the recall 78c. Stellantis refuses to start an early lease termination.

    NHTSA complaint #11724082 · source
11. Filed Mar 11, 2026MIFuel, Hybrid & EV Propulsion

    The vehicle was in Hybrid mode. My wife was driving and had slowed to enter a roundabout to yield to another vehicle. When she accelerated and entered the roundabout, the vehicle stalled / shut itself off and flashed Service Hybrid System. She had to coast to a stop as it lost all propulsion. The vehicle started again after shutting it off and letting it go to sleep by opening the door. This same issue happened while slowing, then accelerating into a roundabout while I was…

    NHTSA complaint #11723486 · source
12. Filed Feb 28, 2026NYElectrical SystemFuel, Hybrid & EV PropulsionTransmission & Drivetrain

    1 Drive train and is available for inspection. 2 Vehicle stops and will not move, in traffic. 3 Unknown reproduced but happened twice. 4 Yes, Dealership. 5 No Messages or lamps were displayed.

    NHTSA complaint #11721190 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology