2020 Kia Optima problems, complaints & recalls

Updated from NHTSA data · How we count

Owners have filed 149 complaints with NHTSA about the 2020 Kia Optima, most often about engine. There are 0 recalls for this model year.

Complaints
149
Recalls
0
Crashes
6
Fires
3
Injuries
5
Median mileage
60,000 mi
at time of problem

Key facts

  • Engine is the most-reported problem area, named in 107 of 149 complaints (72%).
  • Transmission & Drivetrain (27) and electrical system (14) follow.
  • Half of the complaints that list mileage happened before 60,000 mi.
  • Owners reported 6 crashes, 3 fires and 5 injuries.
  • NHTSA has opened 1 defect investigation covering this vehicle.
  • It ranks 10th of 16 Kia Optima model years by our severity-weighted complaint score (1st = worst).
  • That is 25% fewer complaints than the 2019 model year (200).

2020 Kia Optima problems by category

  • Engine · 1 crash
    107 complaints
  • 27 complaints
  • Other / Unknown · 1 crash
    18 complaints
  • Electrical System
    14 complaints
  • Fuel, Hybrid & EV Propulsion
    13 complaints
  • Brakes · 1 crash
    8 complaints
  • Airbags · 4 crashes
    7 complaints
  • Driver Assistance & Safety Tech · 1 crash
    6 complaints
  • Acceleration & Cruise Control
    6 complaints
  • Seats & Seat Belts · 1 crash
    5 complaints
  • Lighting
    2 complaints
  • Steering
    2 complaints
  • Visibility & Wipers
    1 complaints

A complaint can mention more than one problem area, so categories add up to more than the total.

Most-reported components

Component (as filed with NHTSA)Complaints
Engine101
Power train27
Unknown or other16
Electrical system13
Fuel/propulsion system12
Air bags7
Engine and engine cooling7
Service brakes7

When problems happen (mileage)

6Under 10k110k–30k530k–60k660k–100k7100k–150k2150k+
Mileage at the time of the problem, for 2020 Kia Optima complaints that list mileage.

2020 Kia Optima recalls (0)

No recalls on file.

NHTSA defect investigations

  • DP22003Opened Sep 12, 2022Closed Dec 12, 2023

    Loss of Motive Power

    The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complain…

Recent 2020 Kia Optima complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

  1. Filed Oct 8, 2026TX1 injuredElectrical System
    On August 20, 2026, while my minor son and I were inside my 2020 Kia Optima LX, strong burning odors and fumes entered the passenger compartment through the HVAC vents. No dashboard warning lights or messages appeared before or during the incident. Although no visible flames were observed, I suspected an electrical component was overheating or melting, creating a potential fire and respiratory hazard. My son has asthma and experienced coughing and shortness of breath…
    NHTSA complaint #11769959 · source
  2. Filed Oct 8, 2026SCDriver Assistance & Safety TechEngineFuel, Hybrid & EV Propulsion
    At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and when I checked the oil myself it was dry. The braking and assumed wiring issues remained. I find out that my oil is low despite an oil change July 16th 2026. It…
    NHTSA complaint #11769918 · source
  3. Filed Oct 1, 2026GAEngine
    purchased this vehicle on June 18, 2024, as a second owner with 125,019 miles on the odometer. Within months of purchase, the engine began exhibiting symptoms consistent with connecting rod bearing failure: engine knock, excessive oil burning (requiring oil top-ups every 2-3 weeks), and rough running. The check engine light illuminated with diagnostic code P1326 (Knock Sensor Detection System warning). I took the vehicle to Kia Stonecrest dealership for diagnosis. Kia…
    NHTSA complaint #11768350 · source
  4. Filed Sep 30, 2026185,700 miPAFireTowedOther / Unknown
    The contact owns a 2020 Kia Optima. The contact stated that while driving 32 MPH, there was smoke coming from under the hood and underneath the driver's side of the vehicle, and a bystander informed the contact to exit the vehicle. The vehicle was coasted to a stop, and the contact quickly exited the vehicle. The smoke coming from the vehicle went from gray to black. The vehicle then completely became engulfed by flames. The Fire Department was contacted and arrived on scene…
    NHTSA complaint #11768078 · source
  5. Filed Sep 22, 2026TXEngineTransmission & Drivetrain
    While driving to work, my 2020 Kia Optima suddenly lost engine power and went into limp mode in the middle of the highway, leaving me stranded and creating a severe safety hazard in traffic. The check engine light immediately started flashing and displaying diagnostic code P1326 which indicates an abnormal engine and/or a catastrophic rod bearing failure. This problem has been confirmed by the Kia dealership along with a 3rd party auto repair shop. However, Kia is refusing…
    NHTSA complaint #11766255 · source
  6. Filed Sep 15, 2026NYEngine
    The oil consumption in my 2020 Kia optima is low so fast and needs to be replaced frequently. The engine is always hesitant and bucking. The car when you press the gas shakes and doesn't take off properly i have brought this up to the dealership multiple times to be told nothing is wrong. When sitting at a light idle the car shakes and the RPM's drop and rev up. When you in reverse in the car and hit the gas the whole car shakes so bed the engine feels like its go to fall…
    NHTSA complaint #11764331 · source
  7. Filed Sep 8, 2026TXEngineTransmission & Drivetrain
    While driving, my 2020 Kia Optima suddenly lost engine power and went into limp mode on the road, leaving me stranded and creating a severe safety hazard in traffic. The vehicle threw diagnostic trouble code P1326, which indicates a catastrophic rod bearing failure. The problem has been confirmed by a Kia dealership scanner. However, both the dealership and Kia America are refusing to cover the inspection and repair under their safety campaigns or goodwill due to the vehicle…
    NHTSA complaint #11762688 · source
  8. Filed Sep 1, 2026145,000 miMOFuel, Hybrid & EV Propulsion
    The contact owns a 2020 Kia Optima. The contact stated that while driving approximately 40 MPH, the vehicle intermittently stalled and lost automotive power, with an abnormal odor entering the cabin through the air vents. The vehicle was restarted and returned to normal operation; however, the failure reoccurred. The "Service In" message flashed on and off on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the low-pressure…
    NHTSA complaint #11761317 · source

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Other 2020 Kia models

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 10, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology