2014 Kia Sorento fuel, hybrid & EV propulsion problems

Related recalls

• Recall 18V907000Dec 19, 201871,653 vehicles
  ENGINE · FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

  Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

  Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

  Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

What owners say

1. Filed Jun 7, 2026IAEngineFuel, Hybrid & EV Propulsion

   My high pressure fuel pump is spraying fuel in my engine. This is a new engine replacement as of October 2024. This is a huge fire risk and we cannot operate this vehicle.

   NHTSA complaint #11742574 · source
2. Filed Nov 10, 2025COFireEngineFuel, Hybrid & EV PropulsionSteering

   The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but that’s not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a…

   NHTSA complaint #11698658 · source
3. Filed Jun 7, 202474,000 miCABrakesFuel, Hybrid & EV Propulsion

   The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact drove the vehicle to the residence and became aware…

   NHTSA complaint #11593155 · source
4. Filed Apr 20, 2024MEEngineFuel, Hybrid & EV PropulsionOther / Unknown

   While driving car it suddenly lost acceleration. RMP's wouldn't go above 1.5. Speed wouldn't go above 20MPH. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an Advance Auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4…

   NHTSA complaint #11584271 · source
5. Filed Apr 7, 2024SCEngineFuel, Hybrid & EV Propulsion

   Multiple reports of; Codes P0171 System too lean bank 1 P0138 O2 sensor circuit high (b1s2) P0087 Fuel pressure too low P0036 B1S2 *** frequent fuel pump and fuel injector replacements/ services due to defects in the system. Causing major damage in other systems including engine.***

   NHTSA complaint #11581569 · source
6. Filed Dec 19, 2023KYEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Fuel pump/engine began failing before the engine locked up. I was driving down a country road and lost power. When I floored it the top speed was approx. 7 MPH. I did not have anywhere to pull over. It has been inspected by the manufacturer and they said it needs a new engine. There were no warning signs or anything. I don't know how to answer if the problem has been reproduced. Via Kia forums, this is a common issue that is usually handled with the extended warranty. I've…

   NHTSA complaint #11560910 · source
7. Filed Jun 15, 2023VAEngineFuel, Hybrid & EV Propulsion

   Kia Corporate Complaint No. [XXX] We bought a used but Kia certified 2014 Kia Sorento with 29K mileage in Jul 2017. Ran great but check engine light came on 3 times. Well before 100K mileage, we took it to dealer service department and we’re advised it was an ‘electrical problem’ that reported a false code. Each time the check engine light was reset. Car ran great except for the false trouble lights. We were told that if the light did not blink, not really a problem. At 120K…

   NHTSA complaint #11527235 · source
8. Filed Apr 19, 2023CAEngineFuel, Hybrid & EV PropulsionTransmission & Drivetrain

   Engine overheated with no warning, Heater failed, Coolant wouldn't go through the system, replaced the T-stat, and it still continued to overheat with no warning or indication. I was driving with my 2.5year old in the middle of a busy street during the evening. Took it to a repair shop and was told they found coolant in the combustion chamber, and failed head gasket. They had to R7R both cylinder heads, replace the head gaskets, head bolts, t-stat, crank seal, oil pan…

   NHTSA complaint #11517841 · source
9. Filed Mar 25, 2023NJElectrical SystemEngineFuel, Hybrid & EV Propulsion

   Hi, I'm dealing with my Kia Sorento SX 2014, rpm and acceleration problems, for over two long years, sometimes shut off itself, some times codes shows up but no all the time, already changed spark plugs, High pressure fuel pump and the connector, two injectors, starter, MAP sensor, etc. My mechanic tell me today that I need to change the wiring harness, so everything is just guessing and spending crazy money, also the dealer don't know the exactly is the problem, already two…

   NHTSA complaint #11513767 · source
10. Filed Mar 17, 2023MDAirbagsEngineFuel, Hybrid & EV Propulsion

    I experienced a deceleration when I stepped on the gas pedal to accelerate on the interstate. I was going 65mph at the time. The emission control warning light came on so I pulled off the next exit and called the Kia dealer. I turned around and headed back to take it in for diagnostic service and repair when it started making noises so I pulled off onto an exit and the engine stopped shortly afterwards. I could turn the engine on but it would not go so I called AAA to have…

    NHTSA complaint #11512298 · source
11. Filed Feb 13, 2023OHCrashFire3 injuredTowedFuel, Hybrid & EV Propulsion

    During a moderate T-bone collision at the driver rear side quarter panel, the back seat of the vehicle almost immediately was in flame, injuring all three occupants, not fatally, fire originated underneath the rear seat near the refueling port, which had the cap in place.

    NHTSA complaint #11506953 · source
12. Filed Jan 2, 2023NYFuel, Hybrid & EV Propulsion

    I'm dealing with my Kia Sorento 2014 SX for about two years a bit more, with acceleration problems and sometimes shut off itself when still I'm in D drive and the scary part still on the road with my family, brought theToronto and because isn't codes sometimes they don't know what the problem is, different mechanics also tried and change: high pressure fuel pump, some injectors, spark plugs, starter and nothing of those parts fix my problem, I lived so scare anything come…

    NHTSA complaint #11499800 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology