2019 Kia Sorento electrical system problems

Updated from NHTSA data · How we count

63 owners have reported electrical system problems with the 2019 Kia Sorento, 16% of all complaints about this model year. The typical problem appeared around 37,800 mi.

Electrical System complaints
63
Crashes
3
Fires
7
Injuries
2
Related recalls
0
Median mileage
37,800 mi

Specific components reported

Electrical System covers: Battery, wiring, infotainment, instrument cluster, communication and software.

ComponentComplaints
Electrical system63

Electrical System complaints across Kia Sorento years

220052520071682009755420124484201440902016822820186320202047302022371120242212026
Electrical System complaints by model year. The 2019 is highlighted.

Mileage when the problem appeared

1Under 10k210k–30k330k–60k60k–100k1100k–150k1150k+
Complaints that list mileage, grouped by odometer reading.

Related recalls

No recalls on file.

What owners say

  1. Filed Sep 4, 2026NJElectrical SystemEngineTransmission & Drivetrain
    Engine seized per Kia Inspected by Kia after AAA TOWED AND COULD NOT START CAR warning lamps have been on for over 6 months. Kia inspected and ran diagnostics at that time and said it was nothing to fix just an annoying dashboard malfunction.
    NHTSA complaint #11762149 · source
  2. Filed May 31, 2026SDElectrical System
    There is a recall for the HAVOC system foe the years 2021-2023, 25V649 recall. My car is a 2019 kia sorento and I m having the same issues, I have already replaced blower motor, resistor, air filter replaced, fuses, air compressor clutch relays, 3 times. Coolant is fine. After reading this recall my car same issues, please add my car to the recall list, I have spent over $600 in mechanic fees and parts, now the problem is recurring. Its a wiring issue, there was melted part…
    NHTSA complaint #11741175 · source
  3. Filed Dec 17, 2025INFireElectrical System
    On December 16, 2025 at approximately 0830 hrs. EST my wife attempted to start the above vehicle. There was an "odd" odor in the garage by the vehicle at the time. She was unable to start the vehicle, there were not functional lights and no other accessories were functional. I perfomed a test on the battery later in the afternoon using a battery testing probe, it indicated the battery was non-functional. At approximately 1515 hrs. EST I replaced the battery in the above…
    NHTSA complaint #11705499 · source
  4. Filed Sep 9, 2025FLElectrical System
    Adding to NHTSA Safety Issue ID # 11685509. The car was taken back to the dealership on 9/8/2025 and the maintenance department was showed were the Junction box that controls a lot of safety features could be the issue and why normal diagnostics tools used could not isolated the issue to it. Online research shows that this Junction box is a common issue and an undiagnosed issue with major safety issues. Actually the maintenance department had no clue as to were it was even…
    NHTSA complaint #11685839 · source
  5. Filed Jun 18, 2025CADriver Assistance & Safety TechElectrical SystemEngine
    Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. When vehicle is started the Check Forward Collision error comes on. After a few months when entering the freeway and accelerating I received an error regarding unknown engine issue. Took vehicle to Kia dealership and was who diagnosed that the hydraulic…
    NHTSA complaint #11667820 · source
  6. Filed Jan 6, 2025FLElectrical System
    I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City and they will not help me. I then called Kia customer care number on the recall letter [phone removed] and it goes to roadside assistance and they cannot help me. I then called the USGOV safety hotline listed on the recall letter [phone removed] and that goes to Coach Elkhart. So the Kia customer care number is incorrect and the USGOV safety hotline number is…
    NHTSA complaint #11634492 · source
  7. Filed Nov 6, 2024MIBrakesElectrical SystemOther / Unknown
    This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The…
    NHTSA complaint #11623788 · source
  8. Filed Oct 7, 2024MDDriver Assistance & Safety TechElectrical System
    Vehicle has LKA FCA and HBA error lights on. Dealer inspection found Active DTC C180508 LKAS Can-Signal error. C160649 ECU Software Error. CAN Line inspection found incorrect Can-Signal from Multifunction Camera.
    NHTSA complaint #11618508 · source
  9. Filed Jul 16, 2024MIElectrical SystemLightingOther / Unknown
    Infotainment center glitching while driving, Restarting as if the car was just started. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps. Timestamped photos and video available
    NHTSA complaint #11602658 · source
  10. Filed Jul 16, 2024MIBody & StructureElectrical SystemLighting
    Infotainment center glitching while driving, Restarting as if the car was just started. Recent water issue behind dash due to "design flaw" of A/C drain. Ongoing mold/musty smell. Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. This occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It…
    NHTSA complaint #11602655 · source
  11. Filed Jul 16, 2024MIBody & StructureElectrical SystemOther / Unknown
    all electrical screens went black while driving including those on the instrument cluster Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. The ongoing infotainment screen failure occurs when driving typically on the highway because most of my travel is highway. When this occurs it is a distraction for the driver. It interferes with the ability to use hands free/calls/gps.…
    NHTSA complaint #11602653 · source
  12. Filed Jul 16, 2024MIBody & StructureElectrical SystemOther / Unknown
    infotainment center issues after recent a/c drain hose issue and water pouring out of dash compartment due to design flaw. Concerned about water contributing to electrical issues. Dealership will not assess because electrical issue not happening constantly Attempted to resolve with KIA after ongoing issues but they do not feel that this is a safety concern or feel it needs to be investigated appropriately. Ongoing issues with mold smell after water as well. Dealership gave…
    NHTSA complaint #11602652 · source

Other 2019 Kia Sorento problem areas

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology