2023 Kia Sorento driver assistance & safety tech problems

Related recalls

• Recall 23V610000Aug 31, 2023144,979 vehicles
  BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

  Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

  Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

What owners say

1. Filed Aug 11, 2026FLDriver Assistance & Safety TechOther / Unknown

   While driving, the dashboard lit up with warnings about forward collision, lane departure, lane keeping assistance, breaks, speed etc. that keep cycling through with alarm sounds on the dashboard. I have brought my car to the dealership few times and they reprogram the car but the issue keeps coming back randomly. Seems like a loose connection somewhere. I am afraid of driving when it happens.

   NHTSA complaint #11756297 · source
2. Filed Aug 6, 2026LADriver Assistance & Safety TechElectrical SystemSteering

   All of the ADAS you have listed stop working on my car. I will be driving my car, stop at a red light, drive through, or just driving down the road and it starts throwing sensors. It won’t even show the MPH I’m driving and some times the steering wheel locks up, as does the car itself. I can’t shift gears, move the vehicle, or anything until leaving the vehicle alone for a while and coming back to it. I have proof of multiple repairs, call ins to Kia, and even a request for…

   NHTSA complaint #11755298 · source
3. Filed Jul 15, 2026CTDriver Assistance & Safety TechElectrical SystemSteering

   Since fall of 2025, my 2023 KIA Sorento has repeatedly been in the shop for multiple issues. Most notably, a completely wrecked steering column. This issue was fixed after being in the shop for 12 days. Then in December, I started noticing the shift would lock while in park. I would need to open the top plate and stick an item down into the shifter to emergency release in order to drive. Then all of the electrical components began to state they were no longer working. No…

   NHTSA complaint #11750686 · source
4. Filed May 28, 2026COBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   Vehicle exhibits repeated brake pulsation and vibration under normal braking conditions, affecting braking performance consistency. The issue began at approximately 10,000 miles and has progressively worsened. The vehicle currently has approximately 30,000 miles. The pulsation is felt through the steering wheel and brake pedal during moderate braking from highway speeds and occurs consistently across multiple driving conditions. The condition is significantly more pronounced…

   NHTSA complaint #11740604 · source
5. Filed Jan 4, 2026OKDriver Assistance & Safety TechElectrical System

   Upon starting the vehicle, it flashed several warning lights that were not on the day before. Including popping codes up on the infotainment system and urging me to schedule a service with KIA. Upon looking up the codes it states HVAC issue, when calling to dealership to schedule a service for it (while it is still barely under warranty) they let me know it might not be covered. That’s when I found out there is a recall only for certain VIN #’s for the exact same issue. My…

   NHTSA complaint #11708689 · source
6. Filed Nov 30, 2025WIDriver Assistance & Safety TechElectrical SystemAcceleration & Cruise Control

   Check engine light on. Rear defrost doesn't work. Auto stop/start not working. Cruise control not working. Vehicle shuts off sometimes at stand still and have to put in neutral or park and push Start button. Engine looses power while driving. Check rear cross traffic, check tire pressure monitoring system, check lane departure warning system, check speed limit system, check lane keeping assist, check forward safety system lights are cycling on the front screen and warning ⚠️…

   NHTSA complaint #11702059 · source
7. Filed Jul 16, 2025GADriver Assistance & Safety Tech

   6/22/24-Initial start of dashboard light "miscommunication"-Codes could not be duplicated at Evans Kia dealership 7/11/24-Miscommunication occurs again-Codes pulled for diagnostics 7/22/24-Car brought in for scheduled appointment to dealership to "fix" communication errors: I was told "There was an issue with the system not updating but I should be good to go now" 2/17/25-Communication errors reappear on dash-Car taken back to dealership; Tech line case opened; Dashboard…

   NHTSA complaint #11673946 · source
8. Filed Jun 9, 2025PADriver Assistance & Safety TechElectrical SystemVisibility & Wipers

   Even though the dealership reports that safety recall 23V610 / SC280 for the mounting clip replacement was completed on 2/16/24, my rearview camera has just fell out of its housing, hanging by its wires, with the mounting clips laying broken in my driveway. My rearview camera is currently unusable; its taped up so that it is not just swinging by the wires. When I contacted my dealership, they are pretty sure they can get this work covered under the warranty, but they are not…

   NHTSA complaint #11665716 · source
9. Filed Apr 15, 2025ILDriver Assistance & Safety TechElectrical SystemEngine

   All safety features disabled, srs light turns on, vehicle shuts off when driving, guage cluster is inop doesn’t show speed.

   NHTSA complaint #11654744 · source
10. Filed Mar 12, 2025FLDriver Assistance & Safety TechOther / Unknown

    Vehicle gear slipping acceleration loss with difficulty in proper control of the vehicle. Vehicle has a consistent noise that comes from the accelerator as if something was loose and vibrating. The wheels don’t seem to be moving at the same time and feels like the cars slightly moves side to side as if something in the structure of the vehicle has como off loose with sounds/ rattle coming from the passenger side and back. The vehicle has have wheels aligned and checked more…

    NHTSA complaint #11648005 · source
11. Filed Aug 27, 2024PADriver Assistance & Safety TechSteering

    When attempting to start the car, the engine will not start and every alert system and dashboard light turns on. The car is undriveable when it does this. It takes 5-10 minutes of turning the car on and off before it stops and is drivable again. It does not happen every time and seems to be random. This has happened 5 times. An additional 6th time this same issue happened while I was driving - all of the dashboard lights went on, and every alert / warning turned on (forward…

    NHTSA complaint #11611286 · source
12. Filed Jul 23, 2024ILDriver Assistance & Safety TechEngine

    The blind spot assist warning came on, with no other cars around, and then the engine seized. This Sorento is a 2023 and only had 29000 miles. The engine is now destroyed and kia is not upholding the warranty.

    NHTSA complaint #11604155 · source

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology