2019 Lexus RX350 problems, complaints & recalls

2019 Lexus RX350 recalls (3)

• Recall 21V043000Feb 3, 20211,081 vehicles
  FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

  Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2019 Lexus RX350 and 2021 RX350 vehicles. The transport hook may not have been removed prior to sale. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."

  Risk: During a rear-end crash, the transport hook can damage the fuel filler pipe, increasing the risk of a fire.

  Remedy: Lexus will notify owners, and dealers will inspect and, as necessary, remove the rear transport hook, free of charge. The recall began April 1, 2021. Owners may contact Lexus customer service at 1-800-331-4331. Lexus' number for this recall is 21LA01.

• Recall 20V682000Nov 4, 20201,525,742 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

  Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

• Recall 20V012000Jan 13, 20201,830,752 vehicles
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

  Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

  Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Recent 2019 Lexus RX350 complaints

Excerpts of the newest owner complaints, lightly cleaned of personal details. Complaints are unverified owner reports.

1. Filed Jul 16, 202121,000 miCACrashTowedAcceleration & Cruise Control

   The contact owns a 2019 Lexus RX350. The contact stated while parking the vehicle in a parking space, as he disengaged the brake pedal to complete the parking, the vehicle accelerated inadvertently and crashed into the pillar of a building. There were no warning lights illuminated. There were no injuries sustained. The vehicle was towed to a tow lot, then it was towed to an independent mechanic. A police report was filed. The dealer was not made aware of the failure. The…

   NHTSA complaint #11425162 · source
2. Filed May 3, 202112,500 miFLTransmission & Drivetrain

   We took the car in because when the car is cold it does not shift properly. This problem has been happening and getting worse since it was there for a recall on the transmission software. Dealer refuses to acknowledge that there is a problem stating the diagnostic computer shows no error codes, while ignoring the fact when you shift from park to reverse or drive the vehicle jerks and the gear lever requires a lot of force to move into desired gear. Dealer refuses to repair…

   NHTSA complaint #11414985 · source
3. Filed Nov 10, 20201,800 miFLBrakesDriver Assistance & Safety TechAcceleration & Cruise Control

   On a recent 2500 mile trip on 3 separate occasions while on interstate hiways and passing a vehicle the emergency braking system engaged automatically with warning lights and buzzers going off. This occurred with no other vehicles anywhere around for a quarter mile or more. On one occasion it occurred while driving in the right lane and with no vehicles in sight. Lexus special tech inspected the vehicle and had some calibrations performed but they will not tell me what they…

   NHTSA complaint #11373952 · source
4. Filed Sep 5, 2020NYBrakes

   Vehicle vibrates when braking, brake pedal pulsates as well when braking, such decreasing the ability for vehicle to stop appropriately. Every 6,000 miles rotors warp badly and need to be changed with normal driving habits. Lexus must recall these defective rotors as they could affect the ability for the vehicle to stop

   NHTSA complaint #11353359 · source
5. Filed Jul 4, 2020900 miVABrakesEngineFuel, Hybrid & EV Propulsion

   Car was pdi and delivered on 06/14/20 with an open recall 20la01 that was likely to be a life-threatening issue. Even after pdi was performed, the breaks were disfunctional, so had to take the vehicle for service on 06/19/20. Lexus found that rotors required resurfacing to fix the breaks and at the same time completed the open recall 20la01. However on 07/03/20, the car stalled in the middle of a highway traffic putting the pax thru a life-threatening situation. Car has been…

   NHTSA complaint #11337473 · source
6. Filed Jul 4, 202013,800 miPATransmission & Drivetrain

   While driving, i've been encountering hard gear upshifts and downshifts. I have notified my local lexus dealership and they told me that is normal. This is my 3rd car i bought and the first time i've encountered such an issue. Issue usually happens when speeds range between 50-70 mph regardless of weather conditions. This is a safety concern, given that the car is still pretty new.

   NHTSA complaint #11337401 · source
7. Filed Jun 15, 2020NYFuel, Hybrid & EV Propulsion

   Leased vehicle was brought to lexus brooklyn, ny dealership for recall issue to be addressed. Vehicle is still at the dealership due to recall parts not being available. Lexus legal dept. Has determined they are unable to offer assistance or buy back of vehicle.

   NHTSA complaint #11328871 · source
8. Filed Jun 9, 2020TXFuel, Hybrid & EV Propulsion

   2019 model lexus r350l are installed with low efficiency "fuel pump system" and this is a recall form the manufacturer. Still there is no remedy ??

   NHTSA complaint #11327962 · source

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data, as of Oct 11, 2026. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. View this vehicle on NHTSA.gov Methodology